Vacancy title:
IT / Business Analyst

[Type: FULL_TIME, Industry: Professional Services, Category: Computer & IT]

Jobs at:
Highland Estates Ltd

Deadline of this Job:
Tuesday, September 30 2025

Duty Station:
Tanzania | Dar es Salaam | Tanzania

Summary
Date Posted: Friday, September 19 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Highland Estates Ltd is a diversified company with over 30 years of experience in Agriculture,

Transport, Machine Sales, Real Estate, and Civil & Building Services. With branches across Tanzania, we are driven by integrity, professionalism, and relationship-building. We are committed to developing future leaders through immersive, hands-on training.

Role Profile 

We are seeking a tech-savvy and analytical IT Officer to support Highland Estates’ IT infrastructure and business analysis functions. This role plays a key part in enhancing systems fluency, data integrity, and digital workflows—while contributing to strategic initiatives and operational efficiency through hands-on experience with ERP platforms and performance reporting.

Key Responsibilities

1. IT Systems Support

• Troubleshoot hardware/software issues
• Maintain asset registers and user access logs
• Support ERP updates and basic network maintenance Document IT support requests for analysis

2. Business Analysis & Reporting

• Extract, clean, and visualize data from ERP systems
• Prepare dashboards and performance reports
• Analyze procurement, finance, and operational metrics Recommend workflow improvements

3. Process Mapping & Documentation

• Document SOPs and system workflows
• Support digitization and automation initiatives Assist in change management efforts

4. Cross-Functional Collaboration

• Liaise with Finance, Procurement, and HR teams
• Translate operational needs into system configurations
• Shadow senior staff to understand strategic priorities

5. Learning & Development

• Participate in IT and business analysis training
• Contribute to innovation and process improvement projects
• Perform any other duty as assigned

Qualifications & Skills

• Bachelor’s degree in IT, Business Analytics, Computer Science, or related field
• Basic proficiency in Excel, ERP systems (e.g., ODOO), and data visualization tools – Strong interest in systems thinking, digital transformation, and business intelligence
• At least 1 or 2 years of experience as IT Specialist.

Core Competencies 

• Learning Agility: Adapts quickly and applies new systems/tools
• Analytical Thinking: Interprets data to identify trends and opportunities
• Attention to Detail: Maintains precision in system entries and documentation
• Ownership: Solves problems and improves digital workflows proactively
• Teamwork: Collaborates across departments to support shared goals
• Integrity: Upholds ethical standards and data confidentiality
• Communication: Shares insights clearly and contributes to transparent reporting

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

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