About Médecins Sans Frontières (MSF)

Médecins Sans Frontières (MSF) is an international, independent medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, natural disasters and exclusion from healthcare.

MSF offers assistance to people based on need, irrespective of race, religion, gender or political affiliation. MSF is guided by the principles of neutrality and impartiality, and these principles must apply to all MSF staff.

Main purpose

Implement Health Promotion/IEC (Information, Education and Communication) activities with patients and the local population to increase their knowledge and skills on relevant medical topics.

Key accountabilities

A. Health education and service promotion

• Lead the development, testing and delivery of community health education materials and activities.
• Supervise Community Health Worker (CHW) teams.
• Ensure effective patient counselling, health talks and digital Health Promotion implementation.

B. Situation analysis and feedback

• Conduct rapid assessments.
• Systematically collect community feedback and rumours.
• Encode collected data.
• Flag critical issues—including red flags, security concerns and health-seeking behaviour—to project coordination.

C. Social networking and community engagement

• Build and maintain strategic relationships with community leaders, partners and other stakeholders.
• Work with NGOs, government health services, Traditional Birth Attendants (TBAs) and other relevant partners.
• Lead community meetings.
• Maintain updated community mapping.

D. Community-based surveillance

• Oversee CHW community-surveillance activities.
• Support active and passive case finding, linkage to care and tracing.
• Ensure accurate data collection, encoding and database management.

E. Community case management

• Coordinate community participation in case-management initiatives.
• Provide supervision, training and coaching to CHWs.
• Ensure the effective implementation of community case-management activities.

F. Supportive environments

• Develop stigma-reduction initiatives.
• Establish and support enabling community spaces, including:
  • Friendly spaces.
  • Youth clubs.
  • Health committees.
  • Anti-stigma campaigns.
• Foster supportive environments that encourage positive health-seeking behaviour.

G. Team management

• Plan, organise and supervise CHW team activities and meetings.
• Collaborate with the HPCE Supervisor.
• Ensure effective team performance, coordination and implementation of planned activities.

MSF section/context-specific accountabilities

• Organise and oversee health education sessions at health facilities and within the community, including training, supervision and demonstration sessions for Community Health Workers.
• Engage the community in Health Promotion with Community Engagement (HP/CE) activities to collect data on pregnant women and children under five.
• Use participatory methods such as:
  • Focus Group Discussions.
  • Patient Satisfaction and Experience Surveys.
  • Welcome and Discharge talks.
  • Celebrations of global and national days.
  • Parents’ meetings in schools.
• Identify key actors within the community, including local authorities, village committees, local NGOs, traditional healers and community focal persons within the catchment area.
• Organise, train and supervise the Health Promotion team in planning and organising its work.
• Provide support, evaluation and coaching to the Health Promotion team.
• Collect reports and update tracing, defaulters and referrals through regular visits to communities and health facilities.
• Provide supportive supervision to the iCCM implementer to ensure:
  • Quality iCCM service delivery.
  • Timely referrals.
  • Community engagement adapted to pastoralist contexts.
• Hold regular meetings with Ministry of Health staff and health-facility in-charges in accordance with the monthly plan.
• Conduct visits with the Ministry of Health Community Coordinator to health facilities and villages.
• Support the recruitment of CHWs in accordance with the applicable Standard Operating Procedures.
• Ensure the cleanliness of Information, Education and Communication areas.

Residents of Liwale will be given priority for consideration.

MSF will not provide support for accommodation or transportation.

Women and anyone who identifies as part of a minority are encouraged to apply.

MSF is dedicated to fostering a safe work environment with zero tolerance for any form of abuse.

• Lead the development, testing and delivery of community health education materials and activities.
• Supervise Community Health Worker (CHW) teams.
• Ensure effective patient counselling, health talks and digital Health Promotion implementation.
• Conduct rapid assessments.
• Systematically collect community feedback and rumours.
• Encode collected data.
• Flag critical issues—including red flags, security concerns and health-seeking behaviour—to project coordination.
• Build and maintain strategic relationships with community leaders, partners and other stakeholders.
• Work with NGOs, government health services, Traditional Birth Attendants (TBAs) and other relevant partners.
• Lead community meetings.
• Maintain updated community mapping.
• Oversee CHW community-surveillance activities.
• Support active and passive case finding, linkage to care and tracing.
• Ensure accurate data collection, encoding and database management.
• Coordinate community participation in case-management initiatives.
• Provide supervision, training and coaching to CHWs.
• Ensure the effective implementation of community case-management activities.
• Develop stigma-reduction initiatives.
• Establish and support enabling community spaces, including: Friendly spaces, Youth clubs, Health committees, Anti-stigma campaigns.
• Foster supportive environments that encourage positive health-seeking behaviour.
• Plan, organise and supervise CHW team activities and meetings.
• Collaborate with the HPCE Supervisor.
• Ensure effective team performance, coordination and implementation of planned activities.
• Organise and oversee health education sessions at health facilities and within the community, including training, supervision and demonstration sessions for Community Health Workers.
• Engage the community in Health Promotion with Community Engagement (HP/CE) activities to collect data on pregnant women and children under five.
• Use participatory methods such as: Focus Group Discussions, Patient Satisfaction and Experience Surveys, Welcome and Discharge talks, Celebrations of global and national days, Parents’ meetings in schools.
• Identify key actors within the community, including local authorities, village committees, local NGOs, traditional healers and community focal persons within the catchment area.
• Organise, train and supervise the Health Promotion team in planning and organising its work.
• Provide support, evaluation and coaching to the Health Promotion team.
• Collect reports and update tracing, defaulters and referrals through regular visits to communities and health facilities.
• Provide supportive supervision to the iCCM implementer to ensure: Quality iCCM service delivery, Timely referrals, Community engagement adapted to pastoralist contexts.
• Hold regular meetings with Ministry of Health staff and health-facility in-charges in accordance with the monthly plan.
• Conduct visits with the Ministry of Health Community Coordinator to health facilities and villages.
• Support the recruitment of CHWs in accordance with the applicable Standard Operating Procedures.
• Ensure the cleanliness of Information, Education and Communication areas.

• Health Promotion
• IEC (Information, Education and Communication)
• Community Health Education
• Supervision
• Patient Counselling
• Health Talks
• Rapid Assessments
• Data Collection
• Community Feedback Collection
• Social Networking
• Community Engagement
• Community Mapping
• Community-based Surveillance
• Case Finding
• Linkage to Care
• Tracing
• Database Management
• Community Case Management
• Training
• Coaching
• Stigma Reduction
• Team Management
• Participatory Methods
• Report Collection
• Supportive Supervision
• Recruitment Support

• Experience in Health Promotion/IEC activities.
• Experience in supervising teams.
• Experience in community engagement.
• Experience in data collection and management.
• Familiarity with participatory methods.
• Knowledge of health-seeking behaviours.
• Ability to work with NGOs and government health services.
• Understanding of pastoralist contexts is an advantage.