Head HR Operations
2025-08-28T19:30:47+00:00
Airtel
https://cdn.greattanzaniajobs.com/jsjobsdata/data/employer/comp_2217/logo/Airtel%20Tanzania.jpg
https://www.airtel.co.tz/
FULL_TIME
Dar es Salaam
Dar es Salaam
00000
Tanzania
Professional Services
Human Resources
2025-09-03T17:00:00+00:00
Tanzania
8
At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you.
We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. we roll up our sleeves to win with our customers.
By choosing Airtel, you choose to be part of a winning team. All this in addition to a brilliant opportunity to build a career in your field of expertise, across our different operating companies in Africa.
Airtel Africa is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.
Responsibilities
To plan, monitor and control HR budget.
- Effectively handling operational expenditure under HR budget and ensuring cost control.
- Oversee data availability and optimization of Airtel Tanzania HR costs.
- Provide effective HR cost forecast in line with planned employee activities such as recruitment, salary reviews, incentive payouts etc.
- Compilation and distribution of HR functional Management and Performance Analysis (MAPA) to Airtel Tanzania leadership and Group.
Payroll Management
- Payroll system and partner management.
- Payroll reconciliations.
- Provide payroll information as requested by auditors.
- Serves as a contact for employees. Answer question regarding pay policies and procedures. Assist in resolving pay-related problems.
- Register and process employee and salary information and details to the employee- and salary database, to ensure the availability of complete and up-to-date employee information at any time and contribute to timely salary payments.
Payroll Summaries & Returns
- Prepare payroll summary reports to facilitate salary journal preparation.
- Prepare monthly statutory returns (PSSF, WCF PAYE&SDL) and ensure their timely payments.
- Prepare biannual tax returns & ensure their timely submission.
- Prepare annual earnings & deduction for all employees.
HR Information System
- Analyze and understand the current state of Automation in Tanzania.
- Maintain accurate and up-to-date HR data, including employee information (HRMS), attendance, Leave management and performance records.
- Ensure data integrity, confidentiality, and security.
HR Analytics
- Monitor and direct analysis of HR performance Metrics and employee information reporting.
- Generate HR reports, Score card and analytics to support business decisions.
- Analyze the information to prepare required ratios/HRMIS for decision making eg productivity ratios, cost of employment etc.
- Provide insights and recommendations to management on HR trends and issues.
HR Audits and Compliance
- Conduct regular audits to ensure compliance with labor laws, regulations, and company policies.
- Identify opportunities to improve HR processes and implement changes to increase efficiency and effectiveness.
- Collaborate with HR team to develop and implement new initiatives.
- Manage all HR Audit Queries closures and mitigation implementations
HR Policies and Procedures
- Develop, review, and update HR policies and procedures to ensure compliance with labor laws and regulations.
- Communicate HR policies and procedures to employees and management.
Employee Disciplinary and Grievances
- Handle employee Disciplinary and grievances and complaints in a fair, timely, and professional manner.
- Conduct investigations, gather facts, and provide recommendations for resolution.
- Coordinate annual Disciplinary Committee meetings.
Oversee staff business travel and accommodation
- Manage flights, hotels, and transportation bookings for staff, ensuring cost-effectiveness and efficiency.
- Travel Policy Compliance: Ensure adherence to company travel policies and procedures.
- Vendor Management: Build relationships with travel vendors (airlines, hotels, etc.) to negotiate best rates.
- Travel Support: Provide assistance to staff with travel-related queries and issues
Qualifications
Educational Qualifications
- Bachelor's degree in HR, Business Administration, Accounting or related field
Relevant Experience
- Minimum 8+ years of experience in HR operations, payroll, or related field.
Other requirements including Behavioural competencies
- Proven experience in HR data management, payroll processing, and audits.
- Strong knowledge of labor laws and regulations.
- Excellent analytical, problem-solving, and communication skills.
- Ability to maintain confidentiality and handle sensitive information.
- Time management skills and should be able to prioritize tasks under pressure.
- Flexible and quick in responding to requests made at short notice periods.
- Possess self-motivation and determination.
- Reliable and trustworthy.
- Good organizational skills.
- Excellent, high-level knowledge; complete understanding and wide application of technical principles, theories and concepts in the field of expertise and general knowledge of other related disciplines
To plan, monitor and control HR budget. Effectively handling operational expenditure under HR budget and ensuring cost control. Oversee data availability and optimization of Airtel Tanzania HR costs. Provide effective HR cost forecast in line with planned employee activities such as recruitment, salary reviews, incentive payouts etc. Compilation and distribution of HR functional Management and Performance Analysis (MAPA) to Airtel Tanzania leadership and Group. Payroll Management Payroll system and partner management. Payroll reconciliations. Provide payroll information as requested by auditors. Serves as a contact for employees. Answer question regarding pay policies and procedures. Assist in resolving pay-related problems. Register and process employee and salary information and details to the employee- and salary database, to ensure the availability of complete and up-to-date employee information at any time and contribute to timely salary payments. Payroll Summaries & Returns Prepare payroll summary reports to facilitate salary journal preparation. Prepare monthly statutory returns (PSSF, WCF PAYE&SDL) and ensure their timely payments. Prepare biannual tax returns & ensure their timely submission. Prepare annual earnings & deduction for all employees. HR Information System Analyze and understand the current state of Automation in Tanzania. Maintain accurate and up-to-date HR data, including employee information (HRMS), attendance, Leave management and performance records. Ensure data integrity, confidentiality, and security. HR Analytics Monitor and direct analysis of HR performance Metrics and employee information reporting. Generate HR reports, Score card and analytics to support business decisions. Analyze the information to prepare required ratios/HRMIS for decision making eg productivity ratios, cost of employment etc. Provide insights and recommendations to management on HR trends and issues. HR Audits and Compliance Conduct regular audits to ensure compliance with labor laws, regulations, and company policies. Identify opportunities to improve HR processes and implement changes to increase efficiency and effectiveness. Collaborate with HR team to develop and implement new initiatives. Manage all HR Audit Queries closures and mitigation implementations HR Policies and Procedures Develop, review, and update HR policies and procedures to ensure compliance with labor laws and regulations. Communicate HR policies and procedures to employees and management. Employee Disciplinary and Grievances Handle employee Disciplinary and grievances and complaints in a fair, timely, and professional manner. Conduct investigations, gather facts, and provide recommendations for resolution. Coordinate annual Disciplinary Committee meetings. Oversee staff business travel and accommodation Manage flights, hotels, and transportation bookings for staff, ensuring cost-effectiveness and efficiency. Travel Policy Compliance: Ensure adherence to company travel policies and procedures. Vendor Management: Build relationships with travel vendors (airlines, hotels, etc.) to negotiate best rates. Travel Support: Provide assistance to staff with travel-related queries and issues
Bachelor's degree in HR, Business Administration, Accounting or related field Relevant Experience Minimum 8+ years of experience in HR operations, payroll, or related field.
JOB-68b0ae6754e88
Vacancy title:
Head HR Operations
[Type: FULL_TIME, Industry: Professional Services, Category: Human Resources]
Jobs at:
Airtel
Deadline of this Job:
Wednesday, September 3 2025
Duty Station:
Dar es Salaam | Dar es Salaam | Tanzania
Summary
Date Posted: Thursday, August 28 2025, Base Salary: Not Disclosed
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JOB DETAILS:
At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you.
We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. we roll up our sleeves to win with our customers.
By choosing Airtel, you choose to be part of a winning team. All this in addition to a brilliant opportunity to build a career in your field of expertise, across our different operating companies in Africa.
Airtel Africa is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.
Responsibilities
To plan, monitor and control HR budget.
- Effectively handling operational expenditure under HR budget and ensuring cost control.
- Oversee data availability and optimization of Airtel Tanzania HR costs.
- Provide effective HR cost forecast in line with planned employee activities such as recruitment, salary reviews, incentive payouts etc.
- Compilation and distribution of HR functional Management and Performance Analysis (MAPA) to Airtel Tanzania leadership and Group.
Payroll Management
- Payroll system and partner management.
- Payroll reconciliations.
- Provide payroll information as requested by auditors.
- Serves as a contact for employees. Answer question regarding pay policies and procedures. Assist in resolving pay-related problems.
- Register and process employee and salary information and details to the employee- and salary database, to ensure the availability of complete and up-to-date employee information at any time and contribute to timely salary payments.
Payroll Summaries & Returns
- Prepare payroll summary reports to facilitate salary journal preparation.
- Prepare monthly statutory returns (PSSF, WCF PAYE&SDL) and ensure their timely payments.
- Prepare biannual tax returns & ensure their timely submission.
- Prepare annual earnings & deduction for all employees.
HR Information System
- Analyze and understand the current state of Automation in Tanzania.
- Maintain accurate and up-to-date HR data, including employee information (HRMS), attendance, Leave management and performance records.
- Ensure data integrity, confidentiality, and security.
HR Analytics
- Monitor and direct analysis of HR performance Metrics and employee information reporting.
- Generate HR reports, Score card and analytics to support business decisions.
- Analyze the information to prepare required ratios/HRMIS for decision making eg productivity ratios, cost of employment etc.
- Provide insights and recommendations to management on HR trends and issues.
HR Audits and Compliance
- Conduct regular audits to ensure compliance with labor laws, regulations, and company policies.
- Identify opportunities to improve HR processes and implement changes to increase efficiency and effectiveness.
- Collaborate with HR team to develop and implement new initiatives.
- Manage all HR Audit Queries closures and mitigation implementations
HR Policies and Procedures
- Develop, review, and update HR policies and procedures to ensure compliance with labor laws and regulations.
- Communicate HR policies and procedures to employees and management.
Employee Disciplinary and Grievances
- Handle employee Disciplinary and grievances and complaints in a fair, timely, and professional manner.
- Conduct investigations, gather facts, and provide recommendations for resolution.
- Coordinate annual Disciplinary Committee meetings.
Oversee staff business travel and accommodation
- Manage flights, hotels, and transportation bookings for staff, ensuring cost-effectiveness and efficiency.
- Travel Policy Compliance: Ensure adherence to company travel policies and procedures.
- Vendor Management: Build relationships with travel vendors (airlines, hotels, etc.) to negotiate best rates.
- Travel Support: Provide assistance to staff with travel-related queries and issues
Qualifications
Educational Qualifications
- Bachelor's degree in HR, Business Administration, Accounting or related field
Relevant Experience
- Minimum 8+ years of experience in HR operations, payroll, or related field.
Other requirements including Behavioural competencies
- Proven experience in HR data management, payroll processing, and audits.
- Strong knowledge of labor laws and regulations.
- Excellent analytical, problem-solving, and communication skills.
- Ability to maintain confidentiality and handle sensitive information.
- Time management skills and should be able to prioritize tasks under pressure.
- Flexible and quick in responding to requests made at short notice periods.
- Possess self-motivation and determination.
- Reliable and trustworthy.
- Good organizational skills.
- Excellent, high-level knowledge; complete understanding and wide application of technical principles, theories and concepts in the field of expertise and general knowledge of other related disciplines
Work Hours: 8
Experience in Months: 96
Level of Education: bachelor degree
Job application procedure
Interested and qualified? Click here to apply
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