Jaza is working to power Sub-Saharan Africa. We build solar-powered shops which charge batteries customers use to power their homes. Since 2022, we’ve achieved over 4 million battery swaps, providing approximately 225,000 people access to clean, affordable energy.

We employ women from each community (known as Jaza Stars) to run the service, empowering our team to become leaders, entrepreneurs and drivers of economic growth within their communities. For more information on what we are building, check out www.jazaenergy.com and watch the video the BBC made about Jaza here.

Position Overview

As the HR Business Partner (HRBP), you will play a critical role in shaping Jaza’s people operations in Tanzania. You’ll partner directly with business leaders and employees to align HR practices with organizational goals, acting as a critical link between local teams, leadership, and our global HR function. In this role, you’ll lead efforts in compliance, performance management, talent development, employee engagement, and HR operations; helping to build and maintain a high-performing, inclusive, and mission-driven culture.

Roles & Responsibilities

Employee Relations & Compliance

• Manage and resolve complex employee relations issues, including investigations, disciplinary processes, and grievances.
• Maintain in-depth knowledge of Tanzanian labor laws and HR best practices, ensuring legal compliance and reducing risk.
• Provide guidance on organizational restructures, workforce planning, and redundancy procedures.
• Ensure managers and employees within your oversight group understand and adhere to HR/company policies consistently.

Talent Management & Performance

• Lead the full annual performance management cycle for your oversight group, including goal setting, mid-year reviews, and year-end evaluations.
• Partner with function leads on succession planning and talent reviews to identify high-potential talent and address critical skill gaps.
• Support talent acquisition efforts by collaborating with the recruiting team to ensure a seamless candidate experience and strong onboarding outcomes.
• Advise hiring managers on attraction strategies and participate in key hiring decisions to build high-performing teams.
• Oversee the integration of new hires within your oversight group, ensuring smooth transitions and alignment with Jaza’s culture and values.

HR Administration and Operations

• Maintain accurate and compliant employee records across all HR systems, including HRIS and payroll platforms, in line with internal policies and legal standards.
• Submit timely and accurate monthly payroll data to the HR Lead and Rewards team.
• Draft and manage employee documentation, including offer letters, contracts, NDAs, and internal communications.
• Support employee benefits administration, including insurance enrollment, life event changes, and documentation processing.
• Generate regular and ad-hoc reports on HR metrics (e.g., headcount, turnover, attendance) to support leadership decision-making.

Employee Engagement and Culture

• Design and implement employee engagement programs at the local and company-wide level (e.g., recognition initiatives, team-building activities, and volunteer events).
• Analyze engagement survey results and collaborate with managers to develop and track action plans for continuous improvement.
• Act as a culture ambassador, ensuring company values are reflected in everyday management and employee experiences.
• Support and promote employee well-being initiatives, fostering an inclusive, positive, and supportive work environment.

Supervise the Office Administrator

• Supervise the office administrator in their daily tasks which include:
• Oversee office facility management, reception, travel logistics coordination, printing and distributing IDs and other documents

How We’ll Measure Success

• 100% completion of performance reviews
• High accuracy in employee data
• Zero compliance issues

Key Working Relationships

• Group and Country HR Team
• Country Team Leads
• Managers within your oversight group

Qualifications

Experience & Competencies

• Bachelor’s degree in Human Resource Management, Public Administration, Psychology, or a related field.
• 3-5 years of progressive HR experience, with at least 3 years in a generalist role.
• Comfortable working with HR technology; experience with HRIS is required, and familiarity with a Human Resource Management System (HRMS) is a strong plus
• Proven track record handling employee relations and strong handle of local labor laws and practices
• Strong communication and interpersonal skills, with a high degree of professionalism.
• Detail-oriented with strong organizational and time-management skills.
• Ability to maintain confidentiality and handle sensitive information with integrity.
• Skilled in negotiation and conflict resolution.
• Comfortable working in a fast-paced, startup environment.
• Self-motivated, adaptable, and passionate about impact-driven work.

Must have skills

• knowledge of labour laws
• Payroll processing
• Attention to Details
• Employee relations
• Critical and Logical thinker

• Manage and resolve complex employee relations issues, including investigations, disciplinary processes, and grievances.
• Maintain in-depth knowledge of Tanzanian labor laws and HR best practices, ensuring legal compliance and reducing risk.
• Provide guidance on organizational restructures, workforce planning, and redundancy procedures.
• Ensure managers and employees within your oversight group understand and adhere to HR/company policies consistently.
• Lead the full annual performance management cycle for your oversight group, including goal setting, mid-year reviews, and year-end evaluations.
• Partner with function leads on succession planning and talent reviews to identify high-potential talent and address critical skill gaps.
• Support talent acquisition efforts by collaborating with the recruiting team to ensure a seamless candidate experience and strong onboarding outcomes.
• Advise hiring managers on attraction strategies and participate in key hiring decisions to build high-performing teams.
• Oversee the integration of new hires within your oversight group, ensuring smooth transitions and alignment with Jaza’s culture and values.
• Maintain accurate and compliant employee records across all HR systems, including HRIS and payroll platforms, in line with internal policies and legal standards.
• Submit timely and accurate monthly payroll data to the HR Lead and Rewards team.
• Draft and manage employee documentation, including offer letters, contracts, NDAs, and internal communications.
• Support employee benefits administration, including insurance enrollment, life event changes, and documentation processing.
• Generate regular and ad-hoc reports on HR metrics (e.g., headcount, turnover, attendance) to support leadership decision-making.
• Design and implement employee engagement programs at the local and company-wide level (e.g., recognition initiatives, team-building activities, and volunteer events).
• Analyze engagement survey results and collaborate with managers to develop and track action plans for continuous improvement.
• Act as a culture ambassador, ensuring company values are reflected in everyday management and employee experiences.
• Support and promote employee well-being initiatives, fostering an inclusive, positive, and supportive work environment.
• Supervise the office administrator in their daily tasks which include:
• Oversee office facility management, reception, travel logistics coordination, printing and distributing IDs and other documents

• knowledge of labour laws
• Payroll processing
• Attention to Details
• Employee relations
• Critical and Logical thinker
• Strong communication and interpersonal skills
• Organizational and time-management skills
• Negotiation and conflict resolution

• Bachelor’s degree in Human Resource Management, Public Administration, Psychology, or a related field.
• 3-5 years of progressive HR experience, with at least 3 years in a generalist role.
• Comfortable working with HR technology; experience with HRIS is required, and familiarity with a Human Resource Management System (HRMS) is a strong plus
• Proven track record handling employee relations and strong handle of local labor laws and practices
• Ability to maintain confidentiality and handle sensitive information with integrity.
• Comfortable working in a fast-paced, startup environment.
• Self-motivated, adaptable, and passionate about impact-driven work.