Role Summary:

Responsible for overseeing all food and beverage operations, ensuring high quality service, managing staff, controlling costs, and maximizing customer satisfaction and profitability.

Key Responsibilities:

• Plan and direct F&B activities including menus, pricing, and promotions.
• Recruit, train, supervise, and schedule F&B staff.
• Ensure compliance with health, safety, and hygiene standards.
• Monitor inventory, order supplies, and minimize waste.
• Handle customer complaints and feedback professionally.
• Achieve financial targets (revenue, cost of goods sold, labor cost).
• Collaborate with kitchen and bar teams for smooth service.

Qualifications & Experience:

• Diploma/Degree in Hospitality Management or related field.
• 3–5 years F&B management experience.
• Strong leadership, communication, and problem-solving skills.
• Knowledge of POS systems and cost control.

• Plan and direct F&B activities including menus, pricing, and promotions.
• Recruit, train, supervise, and schedule F&B staff.
• Ensure compliance with health, safety, and hygiene standards.
• Monitor inventory, order supplies, and minimize waste.
• Handle customer complaints and feedback professionally.
• Achieve financial targets (revenue, cost of goods sold, labor cost).
• Collaborate with kitchen and bar teams for smooth service.

• Strong leadership skills
• Strong communication skills
• Strong problem-solving skills
• Knowledge of POS systems
• Knowledge of cost control

• Diploma/Degree in Hospitality Management or related field.
• 3–5 years F&B management experience.