Vacancy title:
Enterprise CVM & Reporting Lead

[Type: FULL_TIME, Industry: Professional Services, Category: Admin & Office]

Jobs at:
Vodacom

Deadline of this Job:
Monday, September 15 2025

Duty Station:
Dar es Salaam | Dar es Salaam | Tanzania

Summary
Date Posted: Wednesday, September 10 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Role Purpose
To support the Vodacom Business Unit (VBU) by extracting, analyzing, and reporting on enterprise business performance and customer value propositions. This includes tracking key revenue drivers, connections, subscriptions, recharges, product and device performance, partner trends, and customer segment insights to inform strategic decisions.

Key Accountabilities & Decision Ownership
•Performance Reporting: 
 o Extract and consolidate detailed sales performance data for daily, weekly, monthly, and quarterly reports. 
 o Analyze product and solution performance metrics.
•Reporting Development: 
 o Create and maintain standard and ad-hoc reports to support recurring business needs. 
 o Develop insights to inform marketing strategies aimed at driving customer value, revenue growth, loyalty, and retention.
•Strategic Insights: 
 o Provide data analysis to assess the impact of new products, campaigns, promotions, and operational strategies. 
 o Evaluate commission model changes and their competitive implications.
•Data Governance: 
 o Ensure the security, access control, and quality of information infrastructure and records.

Who you are

Technical & Professional Qualifications
•Bachelor’s degree in Computer Science, MIS, Economics, Business, or Marketing. 
•Proficiency in IT database querying is essential. 
•Project Management certification is an added advantage.
•Minimum 5 years of experience in CVM and performance reporting.

Core Competencies, Knowledge & Experience

• Analytical Thinking: Ability to interpret complex data and translate it into actionable insights.
  •Technical Proficiency: Strong database querying (e.g., SQL), data visualization, and statistical analysis skills.
  •Advanced Excel & Presentation Skills: Ability to create impactful reports and dashboards.
  •Business Acumen: Understanding of enterprise business models, KPIs, and customer value management.
  •Communication Skills: Clear and effective communication of insights to both technical and non-technical stakeholders.
  •Attention to Detail: High level of accuracy in data handling and reporting.
  •Collaboration: Ability to work effectively in cross-functional teams and manage multiple stakeholders.
  •Problem Solving: Proactive in identifying issues and proposing data-driven solutions.
  •Time Management: Ability to manage multiple reporting cycles and ad-hoc requests under tight deadlines.

Work Hours: 8

Experience in Months: 60

Level of Education: bachelor degree

Job application procedure

Interested and qualified? Click here to apply

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