Summary:

The Director of Rooms at Amman Rotana will be responsible for overseeing all rooms-related areas, including Front Office, Housekeeping, Laundry, Recreation, and more. The ideal candidate will have previous experience in a similar position with reputable hotel companies of a similar size and will have a solid track record of managing housekeeping operations and Front Office.

Job Responsibility:

• Oversee and manage all rooms-related areas, including Front Office, Housekeeping, Laundry, and Recreation.
• Ensure high standards of cleanliness and guest satisfaction are maintained in all rooms areas.
• Develop and implement strategies to optimize room revenue and occupancy.
• Train, mentor, and lead a team to deliver exceptional service to guests.
• Collaborate with other departments to ensure a seamless guest experience.

Candidate Requirements:

• Previous experience in a Director of Rooms position with reputable hotel companies.
• Strong track record of managing housekeeping operations and Front Office.
• Excellent leadership and communication skills.
• Ability to develop and implement strategies to drive revenue and guest satisfaction.
• Strong attention to detail and a passion for delivering exceptional guest experiences.

Skills

• Previous experience in similar position with reputable hotel companies of similar size
• Proven track record of effectively managing Front Office & Housekeeping operations
• Ability to coordinate and optimize operations in various departments for seamless guest experience
• Strong understanding of hotel industry trends and best practices in rooms management
• Proficiency in developing and implementing SOPs for efficient room operations
• Excellent team-building and leadership skills to motivate and guide departmental staff
• Attention to detail and a focus on delivering high-quality service standards
• Strong analytical skills to assess performance metrics and make data-driven decisions
• Adaptable and flexible to handle diverse responsibilities in a dynamic hospitality environment

• Oversee and manage all rooms-related areas, including Front Office, Housekeeping, Laundry, and Recreation.
• Ensure high standards of cleanliness and guest satisfaction are maintained in all rooms areas.
• Develop and implement strategies to optimize room revenue and occupancy.
• Train, mentor, and lead a team to deliver exceptional service to guests.
• Collaborate with other departments to ensure a seamless guest experience.

• Previous experience in similar position with reputable hotel companies of similar size
• Proven track record of effectively managing Front Office & Housekeeping operations
• Ability to coordinate and optimize operations in various departments for seamless guest experience
• Strong understanding of hotel industry trends and best practices in rooms management
• Proficiency in developing and implementing SOPs for efficient room operations
• Excellent team-building and leadership skills to motivate and guide departmental staff
• Attention to detail and a focus on delivering high-quality service standards
• Strong analytical skills to assess performance metrics and make data-driven decisions
• Adaptable and flexible to handle diverse responsibilities in a dynamic hospitality environment

• Previous experience in a Director of Rooms position with reputable hotel companies.
• Strong track record of managing housekeeping operations and Front Office.
• Excellent leadership and communication skills.
• Ability to develop and implement strategies to drive revenue and guest satisfaction.
• Strong attention to detail and a passion for delivering exceptional guest experiences.