Vacancy title:
Clinical Manager

[Type: FULL_TIME, Industry: Healthcare, Category: Healthcare]

Jobs at:
Smiles Dental Clinic

Deadline of this Job:
Friday, August 15 2025

Duty Station:
Tanzania | Dar es Salaam | Tanzania

Summary
Date Posted: Saturday, August 2 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Smiles Dental Clinic is seeking a proactive and detail-oriented A clinical Manager who will be responsible for overseeing the daily operations of a healthy care facility, ensuring both efficient service delivery and administrative functions. This role involves a wide range of responsibilities including managing staff, overseeing budgets, ensuring regulatory compliance, and maintaining high standards of patients care and satisfaction.  Clinical Manager Job Vacancy at Smiles Dental Clinic

Key Responsibilities

Clinical Operations Oversight  

• Ensure the daily operational efficiency of the clinic, including patient flow, scheduling, referrals, and utilities.
• Conduct regular clinical rounds and enforce operational protocols.
• Maintain complete and accurate clinical records and documentation.

Human Resources Leadership

• Lead the Human Resources Department, ensuring effective recruitment, onboarding, performance management, and employee relations.
• Ensure compliance with labor laws and internal HR policies.
• Monitor staff attendance, duty rosters, and leave records.

CPD Training Centre Management

• Plan and coordinate CPD (Continuing Professional Development) training programs for clinical and non-clinical staff.
• Organize internal workshops, seminars, and certifications aligned with regulatory requirements.
• Monitor training outcomes and maintain up-to-date training records.

Procurement & Inventory Control

• Supervise the Procurement Department, ensuring timely and cost-effective procurement of medical supplies and equipment.
• Maintain updated inventory records of clinic assets, consumables, and Dental tools.
• Evaluate suppliers and enforce procurement compliance policies.

Financial Coordination

• Collaborate closely with the Finance Department on budget development, monitoring, and resource allocation.
• Track and manage clinic expenditures and revenue generation.
• Oversee financial activities related to the Dental Shop and X-Ray Unit (CBCT, OPG, Lateral Cephalometric X-rays).

Compliance, Licensing & Quality Assurance

• Ensure full compliance with healthcare standards, legal frameworks, and internal policies.
• Oversee MTUHA data collection, reporting, and timely submission to relevant health authorities.
• Manage and coordinate the renewal of clinic licenses, permits, and regulatory documents before expiration.
• Lead internal audits, quality checks, and risk mitigation initiatives.

Patient Experience & Service Delivery

• Ensure patient care delivery is aligned with best practices and patient-centered approaches.
• Handle patient feedback and complaints professionally and implement service improvements.
• Coordinate with dentists and Assistants to optimize care standards.

Marketing, Outreach & Communications

• Lead marketing strategies including digital presence, website updates, and social media engagement.
• Represent the clinic at community outreach programs, exhibitions, and stakeholder events.
• Manage internal and external communications, including legal and regulatory correspondence.

Strategic Planning & Reporting

• Assist in the formulation and execution of clinic strategic plans.
• Provide data-driven recommendations to improve efficiency and growth.
• Prepare and submit periodic performance and operational reports (daily, weekly, monthly, quarterly, annually).
• Maintain minutes for key management meetings and keep operational records organized.

Additional Duties

• Carry out any other responsibilities as assigned by management to support the clinic’s mission and growth.

Required Qualifications & Experience

• Bachelor’s degree in Healthcare Administration, Public Health, Business Administration, or a related field (Master’s degree preferred).
• Minimum of 3-5 years in clinical or healthcare operations management.
• In-depth knowledge of healthcare compliance/Dental.
• Strong leadership and team development capabilities.
• Financial literacy with experience in budgeting and expense control.
• Proficiency in Microsoft Office Suite and healthcare systems.

Work Hours: 8

Experience in Months: 36

Level of Education: bachelor degree

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