Role summary

Tabono Consult Limited, on behalf of its esteemed client, is seeking an experienced Business Development Manager.

The successful candidate will drive business growth by identifying new opportunities, developing strategic partnerships, managing key customer relationships, and achieving revenue and profitability targets.

Key responsibilities

Business development

• Identify and pursue new business opportunities.
• Develop and implement country-specific growth strategies.
• Generate qualified leads and convert them into business.
• Build a strong sales pipeline.

Sales revenue and growth

• Achieve monthly, quarterly, and annual targets.
• Prepare proposals, quotations, and commercial presentations.
• Negotiate contracts and close deals.
• Upsell and cross-sell existing services.

Market management

• Develop, review, and implement a marketing strategy that grows MTech products and services.
• Generate demand through marketing while the sales function satisfies supply.
• Implement approved marketing plans based on market conditions, strategy, and return on investment.
• Identify market gaps that offer opportunities for the company to maximise profits.

Product and service launch, testing, and business development

• Research and evaluate product and service opportunities, demand for potential products and services, and customer needs and insights.
• Achieve a percentage increase in revenue through product pitching.
• Propose acceptable projected revenue streams.

Customer relationship management

• Manage and build business relationships involving MTech Ltd and its internal and external stakeholders.
• Maintain cordial relationships.
• Derive benefits from these relationships.
• Develop and maintain relationships with key clients.
• Conduct regular customer visits.
• Ensure high customer satisfaction and retention.
• Resolve customer concerns promptly.

Competitor analysis and market intelligence

• Study market changes and monitor and analyse the activities of the top 10 competitors.
• Advise management on the direct and indirect impact of competitor activities on MTech products and services.
• Identify emerging opportunities.
• Recommend new products or services based on customer needs.

QMS, ISMS, and performance reporting

• Provide regular market reports.
• Develop, submit, and share accurate and timely weekly, monthly, and annual reports covering:
• Sales and marketing activities.
• Product and service performance.
• Ensure compliance with all QMS and ISMS requirements, including MTech QMS and ISMS requirements and standards.
• Support and assist with the implementation and continual improvement of the QMS and ISMS.

Required qualifications and skills

• Bachelor’s degree in a business-related field.
• At least three years of experience in a similar position.
• In-depth understanding of business processes and principles.
• Understanding of sales and marketing fundamentals and current marketing trends.
• Basic financial skills.
• Data analysis and reporting skills.
• Strong communication skills.
• Ability to work effectively as a team player.
• Strong sense of accountability.
• Experience selling:
• Managed SaaS solutions.
• Bespoke software solutions.
• AWS cloud solutions.
• Software development and outsourcing services.
• Experience developing relationships with:
• Large enterprise customers.
• Telecommunications operators.
• Banks.
• Microfinance institutions.
• Understanding of the technology landscape within the region.
• Experience identifying tender opportunities and managing bid submissions.
• Ability to work with technical teams to develop customer solutions.
• Experience managing strategic vendor relationships.

• Identify and pursue new business opportunities.
• Develop and implement country-specific growth strategies.
• Generate qualified leads and convert them into business.
• Build a strong sales pipeline.
• Achieve monthly, quarterly, and annual targets.
• Prepare proposals, quotations, and commercial presentations.
• Negotiate contracts and close deals.
• Upsell and cross-sell existing services.
• Develop, review, and implement a marketing strategy that grows MTech products and services.
• Generate demand through marketing while the sales function satisfies supply.
• Implement approved marketing plans based on market conditions, strategy, and return on investment.
• Identify market gaps that offer opportunities for the company to maximise profits.
• Research and evaluate product and service opportunities, demand for potential products and services, and customer needs and insights.
• Achieve a percentage increase in revenue through product pitching.
• Propose acceptable projected revenue streams.
• Manage and build business relationships involving MTech Ltd and its internal and external stakeholders.
• Maintain cordial relationships.
• Derive benefits from these relationships.
• Develop and maintain relationships with key clients.
• Conduct regular customer visits.
• Ensure high customer satisfaction and retention.
• Resolve customer concerns promptly.
• Study market changes and monitor and analyse the activities of the top 10 competitors.
• Advise management on the direct and indirect impact of competitor activities on MTech products and services.
• Identify emerging opportunities.
• Recommend new products or services based on customer needs.
• Provide regular market reports.
• Develop, submit, and share accurate and timely weekly, monthly, and annual reports covering: Sales and marketing activities. Product and service performance.
• Ensure compliance with all QMS and ISMS requirements, including MTech QMS and ISMS requirements and standards.
• Support and assist with the implementation and continual improvement of the QMS and ISMS.

• In-depth understanding of business processes and principles.
• Understanding of sales and marketing fundamentals and current marketing trends.
• Basic financial skills.
• Data analysis and reporting skills.
• Strong communication skills.
• Ability to work effectively as a team player.
• Strong sense of accountability.
• Experience selling Managed SaaS solutions.
• Experience selling Bespoke software solutions.
• Experience selling AWS cloud solutions.
• Experience selling Software development and outsourcing services.
• Experience developing relationships with large enterprise customers.
• Experience developing relationships with Telecommunications operators.
• Experience developing relationships with Banks.
• Experience developing relationships with Microfinance institutions.
• Understanding of the technology landscape within the region.
• Experience identifying tender opportunities and managing bid submissions.
• Ability to work with technical teams to develop customer solutions.
• Experience managing strategic vendor relationships.

• Bachelor’s degree in a business-related field.
• At least three years of experience in a similar position.