Background

Victoria Finance Plc (VFP) is a leading microfinance company in Tanzania. Established in 2009 and started operation in 2010. The company is a regulated microfinance institution dedicated to providing microfinance services to low and middle-income earners, women, and youths in Tanzania. The company currently has seven branches and one insurance broking subsidiary company – Victoria Insurance Brokers Limited which was established in 2017. Victoria Finance has established branches in Dar es Salaam, Morogoro, Iringa Mbeya and Dodoma with ability to serve smallholder farmers in more than thirteen regions through its digital agriculture products – Kilimo Pesa.

Position Details

The Branch Manager is responsible for driving sustainable portfolio growth, ensuring strong asset quality, delivering excellent customer service, and advancing financial inclusion in line with Victoria Finance Plc’s mission. She/He reports to Chief Business Development Officer.

Key Responsibilities

Qualifications and Experience

• Bachelor’s degree in finance, Business Administration, Economics, Accounting, Law, or a related field
• Professional qualifications (CPA, ACCA, MBA, or equivalent) will be added advantage
• Minimum of 8 years’ experience in microfinance or banking, with at least 3 years in a managerial or supervisory role
• Strong practical knowledge of credit management, portfolio quality, and loan recovery

• Lead branch business growth through customer acquisition, loan portfolio expansion, and customer experience
• Ensure high-quality credit appraisal, loan disbursement, monitoring, and recovery to maintain acceptable PAR levels
• Manage branch operations in compliance with internal policies, procedures, and regulatory guidelines
• Supervise, mentor, and performance-manage branch staff to achieve operational excellence
• Prepare and submit accurate branch performance, risk, and compliance reports

• Credit management
• Portfolio quality management
• Loan recovery
• Customer service
• Staff supervision and mentorship
• Report preparation

• Bachelor’s degree in finance, Business Administration, Economics, Accounting, Law, or a related field
• Professional qualifications (CPA, ACCA, MBA, or equivalent) will be an added advantage