Vacancy title:
Branch Manager

Jobs at:
African Management Services Company

Deadline of this Job:
14th October 2018

Duty Station:
Morogoro, Tanzania

Summary
Date Posted: 21th September 2018 , Base Salary: Not Disclosed , Employment Type: Full-Time

JOB DETAILS:
Our client is a part of an African bank, which operates through a network of commercial banks in 18 countries. Currently the bank in Tanzania has a network of 27 branches. Based in Morogoro, this role is responsible for ensuring overall Branch Management; staff management, business growth and development, operational excellence. Also to develop and implement business strategies to deliver performance and growth targets while maintaining a good business environment.

RESPONSIBILITIES

• Advise walk in clients on the various accounts and facilities
  
• Be involved in corporate social responsibility to improve visibility for the bank
  
• Build and improve the quality of business and retail clients
  
• Check and forward daily and weekly reports to Head office departments
  
• Ensure Branch coordination; weekly and monthly meetings with retail officers,
• Branch meetings and training of branch staff
  
• Ensure branch staffs comply with statutory regulations and bank internal procedures
  
• Ensure development of branch profitability
  
• Ensure service delivery standards are maintained in the branch
  
• Establish and develop sales opportunities to archive targets and meet customers’ expectations
  
• Implement business plans prepared in collaboration with the sales coordination structure to ensure achievement of objectives
  
• Implement, monitor and analyze the achievements of the branch objectives.
  
• Make regular customer visits to retain existing customer s and to build loyalty
  
• Manage and monitor team workflow at the branch in line with set targets
  Manage term deposits
  
• Monitor and analyze with Sales Coordination Unit, the quantitative and qualitative achievements of the branch
  
• Monitor commercial risk and debt collection
  
• Monitor overstepping reports and advising accordingly
  
• Organize the branch objectives in liaison with the retail officers in regard to annual objectives and sales campaigns
  
• Prepare and analyze credit applications for presentation to credit department.
  
• Prepare the branch budget and strategy and ensure profitability
  
• Promote new business by selling banks products to new clients
  
• Provide customer balances
  
• Review all branch reports and oversee daily operations of all areas of the branch
  
• Any duty as may be assigned by a supervisor and or Head of Retail
  

TECHNICAL SKILLS

• Knowledge of banking
  
• Knowledge of market practice
  
• Excellent analytical and interpretational skills
  
• People management skills
  
• Budgeting skills
  
• Excellent planning, organisation and execution skills
  
• Positive and flexible attitude towards change and competition
  
• Computer literacy and familiarity with standard office computer applications
  
• Strong problem solving and decision making skills

OTHER SKILLS AND PROFESSIONAL QUALIFICATIONS

• An Advanced Diploma/Degree in either Commerce, Finance or Marketing
  
• A minimum of 4 years’ experience in Banking Operations
  
• A good understanding of Banking Operations and Products
  
• Knowledge of Microsoft Excel Products
  
• Excellent interpersonal and communication skills
  
• Conflict resolution skills
  
• Negotiation and influencing skills
  
• Team player and strong leadership and management skills.