Job purpose

The Sales Representative will be responsible for driving revenue growth by promoting and selling the company’s products and solutions, building strong customer relationships, and identifying new business opportunities.

The role focuses on achieving sales targets, enhancing the customer experience, and contributing to the company’s overall growth and market presence.

Duties and responsibilities

The Sales Representative will:

• Promote and sell the company’s products and solutions to existing and prospective clients.
• Identify, develop, and secure new business opportunities and customer accounts.
• Actively contribute ideas and initiatives to enhance sales performance and market reach.
• Prepare accurate and timely quotations, proposals, and tender documents in line with client requirements.
• Ensure all submissions comply with company standards and client expectations.
• Build and maintain strong, long-term relationships with customers.
• Understand customer needs and provide appropriate solutions to enhance satisfaction and loyalty.
• Manage the overall customer experience to ensure high service standards are maintained.
• Work closely with internal teams, including technical, service delivery, and operations teams, to ensure seamless service delivery.
• Prepare and submit regular sales reports, including pipeline updates, forecasts, and performance against targets.
• Provide insights and feedback to management on market trends and customer needs.
• Participate in training programmes to enhance product knowledge, sales skills, and industry awareness.
• Perform any other duties assigned by management from time to time in line with the role.

Required qualifications

Educational background

• Bachelor’s degree in Business Administration, Marketing, Sales and Marketing, Procurement and Supply Chain Management, Accounts, Information Technology, or a related field.
• Professional training in Sales, Business Development, Tender Management, or Public Procurement will be an added advantage.

Work experience

• A minimum of two to three years’ experience in sales, business development, account management, or a related commercial role.
• Practical experience using the National e-Procurement System (NeST) for tender identification, bid preparation, submission, and follow-up.
• Experience in government procurement processes.
• Demonstrated experience preparing quotations, proposals, and tender submissions.
• Experience selling ICT products, software solutions, networking equipment, or technology services will be an added advantage.
• A proven track record of achieving sales targets and developing new business opportunities.

What we offer

• Competitive salary and benefits.
• Opportunities for professional development and certification.
• A collaborative and innovative working environment.
• Exposure to modern technologies and cloud platforms.
• Career growth opportunities.

• Promote and sell the company’s products and solutions to existing and prospective clients.
• Identify, develop, and secure new business opportunities and customer accounts.
• Actively contribute ideas and initiatives to enhance sales performance and market reach.
• Prepare accurate and timely quotations, proposals, and tender documents in line with client requirements.
• Ensure all submissions comply with company standards and client expectations.
• Build and maintain strong, long-term relationships with customers.
• Understand customer needs and provide appropriate solutions to enhance satisfaction and loyalty.
• Manage the overall customer experience to ensure high service standards are maintained.
• Work closely with internal teams, including technical, service delivery, and operations teams, to ensure seamless service delivery.
• Prepare and submit regular sales reports, including pipeline updates, forecasts, and performance against targets.
• Provide insights and feedback to management on market trends and customer needs.
• Participate in training programmes to enhance product knowledge, sales skills, and industry awareness.
• Perform any other duties assigned by management from time to time in line with the role.

• Sales
• Business Development
• Account Management
• Tender Management
• Public Procurement
• National e-Procurement System (NeST)
• Government Procurement Processes
• Quotation Preparation
• Proposal Preparation
• Tender Submission
• ICT Product Sales
• Software Solution Sales
• Networking Equipment Sales
• Technology Services Sales
• Customer Relationship Management
• Communication
• Negotiation
• Problem-solving
• Reporting
• Market Analysis

• Bachelor’s degree in Business Administration, Marketing, Sales and Marketing, Procurement and Supply Chain Management, Accounts, Information Technology, or a related field.
• Professional training in Sales, Business Development, Tender Management, or Public Procurement will be an added advantage.
• A minimum of two to three years’ experience in sales, business development, account management, or a related commercial role.
• Practical experience using the National e-Procurement System (NeST) for tender identification, bid preparation, submission, and follow-up.
• Experience in government procurement processes.
• Demonstrated experience preparing quotations, proposals, and tender submissions.
• Experience selling ICT products, software solutions, networking equipment, or technology services will be an added advantage.
• A proven track record of achieving sales targets and developing new business opportunities.