Background

HR World Limited, on behalf of our client, we are seeking to recruit an experienced and strategic Retail Manager responsible for leading retail operations, driving sales growth, ensuring operational excellence, and managing a network of retail sites to maximize profitability and customer satisfaction.

Responsibilities

• Develop and implement retail strategies to achieve sales, profitability, and market growth objectives.
• Oversee the performance and operations of retail outlets, ensuring compliance with company standards and industry regulations.
• Lead, mentor, and manage retail teams to achieve operational and commercial targets.
• Monitor sales performance, inventory levels, and operational efficiency across all retail sites.
• Ensure effective stock management and product availability to meet customer demand.
• Analyze market trends, customer behavior, and competitor activities to identify growth opportunities.
• Drive customer service excellence and ensure a positive customer experience across all retail locations.
• Develop and manage retail budgets, forecasts, and operational plans.
• Ensure compliance with HSSEQ, regulatory requirements, and company policies.
• Monitor retail profitability and implement initiatives to improve revenue and cost efficiency.
• Build and maintain strong relationships with key stakeholders, suppliers, and business partners.
• Prepare management reports and provide strategic recommendations to senior leadership.
• Lead retail expansion initiatives and support the development of new business opportunities.
• Perform any other duties assigned by management.

Qualifications

• Bachelor’s Degree in Business Administration, Marketing, Commerce, Retail Management, or a related field.
• Master’s degree in Business Administration (MBA) or a related discipline is an added advantage.
• Minimum of 8–10 years’ experience in retail operations, with at least 5 years in a senior management role, preferably within the Oil and Gas or related sectors.
• Strong understanding of retail operations, sales management, supply chain, and inventory control.
• Proven leadership and people management experience across multiple locations.
• Strong commercial acumen and ability to drive business growth and profitability.
• Excellent analytical, strategic planning, and decision-making skills.
• Strong financial management and budgeting capabilities.
• Proficiency in ERP systems and Microsoft Office applications.

• Develop and implement retail strategies to achieve sales, profitability, and market growth objectives.
• Oversee the performance and operations of retail outlets, ensuring compliance with company standards and industry regulations.
• Lead, mentor, and manage retail teams to achieve operational and commercial targets.
• Monitor sales performance, inventory levels, and operational efficiency across all retail sites.
• Ensure effective stock management and product availability to meet customer demand.
• Analyze market trends, customer behavior, and competitor activities to identify growth opportunities.
• Drive customer service excellence and ensure a positive customer experience across all retail locations.
• Develop and manage retail budgets, forecasts, and operational plans.
• Ensure compliance with HSSEQ, regulatory requirements, and company policies.
• Monitor retail profitability and implement initiatives to improve revenue and cost efficiency.
• Build and maintain strong relationships with key stakeholders, suppliers, and business partners.
• Prepare management reports and provide strategic recommendations to senior leadership.
• Lead retail expansion initiatives and support the development of new business opportunities.
• Perform any other duties assigned by management.

• Strong understanding of retail operations, sales management, supply chain, and inventory control.
• Proven leadership and people management experience across multiple locations.
• Strong commercial acumen and ability to drive business growth and profitability.
• Excellent analytical, strategic planning, and decision-making skills.
• Strong financial management and budgeting capabilities.
• Proficiency in ERP systems and Microsoft Office applications.

• Bachelor’s Degree in Business Administration, Marketing, Commerce, Retail Management, or a related field.
• Master’s degree in Business Administration (MBA) or a related discipline is an added advantage.
• Minimum of 8–10 years’ experience in retail operations, with at least 5 years in a senior management role, preferably within the Oil and Gas or related sectors.