Background

We are a fast-growing restaurant and specialty coffee cafe committed to delivering exceptional culinary experiences and operating to high international professional standards. We are seeking a dynamic, experienced, and highly professional Restaurant Manager to lead our team, maintain world-class service quality, and drive overall operational excellence.

Key Responsibilities

• Oversee day-to-day operations of the restaurant and cafe to ensure compliance with international service and hygiene standards.
• Lead, train, and mentor front-of-house and back-of-house staff to foster a high-performance, customer-centric culture.
• Manage inventory, stock ordering, supplier relationships, and operational budgets to maintain optimal profitability.
• Handle customer feedback professionally, ensuring prompt resolution and exceptional guest satisfaction.
• Drive sales growth, monitor key performance metrics, and implement service quality control systems.

Requirements & Qualifications

• Experience: 3 to 5 years of proven experience in a managerial role within a high-standard restaurant, cafe, or hospitality environment.
• Language: Full fluency in written and spoken English is mandatory.
• Leadership: Strong team-building, interpersonal, and communication skills.
• Standards: In-depth knowledge of international hospitality standards, food safety regulations, and customer service practices.
• Problem-Solving: Excellent organizational, multi-tasking, and crisis-management abilities.

• Oversee day-to-day operations of the restaurant and cafe to ensure compliance with international service and hygiene standards.
• Lead, train, and mentor front-of-house and back-of-house staff to foster a high-performance, customer-centric culture.
• Manage inventory, stock ordering, supplier relationships, and operational budgets to maintain optimal profitability.
• Handle customer feedback professionally, ensuring prompt resolution and exceptional guest satisfaction.
• Drive sales growth, monitor key performance metrics, and implement service quality control systems.

• Strong team-building skills
• Interpersonal skills
• Communication skills
• In-depth knowledge of international hospitality standards
• Food safety regulations knowledge
• Customer service practices knowledge
• Excellent organizational abilities
• Multi-tasking abilities
• Crisis-management abilities

• 3 to 5 years of proven experience in a managerial role within a high-standard restaurant, cafe, or hospitality environment.
• Full fluency in written and spoken English is mandatory.