Relationship Manager – Personal Banking job at Akiba commercial Bank PLC ( ACB )
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Relationship Manager – Personal Banking
2026-07-22T17:09:38+00:00
Akiba commercial Bank PLC ( ACB )
https://cdn.greattanzaniajobs.com/jsjobsdata/data/employer/comp_5124/logo/OIP.jpg
FULL_TIME
Dar es Salaam
Dar es Salaam
00000
Tanzania
Finance
Sales & Retail, Business Operations, Management, Finance, Banking, Customer Service
TZS
MONTH
2026-07-31T17:00:00+00:00
8

Job summary

Responsible for promoting sustainable financial solutions to individuals so as to foster economic development of the Nation.

Duties and responsibilities

  • Be accountable for the end-to-end process, including acquisition and relationship management of Group Schemes.
  • Work with branches to create a pipeline of potential companies for Sales, constantly bringing in new names in the pipeline and signing up ready deals.
  • Act as the contact and liaison point for the companies in their portfolio and arrange for sales and marketing activities in their portfolio of companies.
  • Act as the point of escalation and resolution for issues from the sales teams in relation to their portfolio companies.
  • Ensure that vetting of the acquired company has been undertaken through Credit Risk to ensure only quality names are signed up.
  • Communicate with the Branch Personal Banking Team and branches as a whole on the product offering and requirements for companies in their portfolio.
  • Manage Product/Proposition briefs to the assigned branches and Branch Personal Banking Team.
  • Achieve the Sales proposition and product range penetration in acquired companies.
  • Ensure excellent business relationships and high customer satisfaction levels are in place with all allocated relationships on an ongoing basis.
  • Ensure a seamless end-to-end customer service, from origination up to fulfilment, in the acquired companies.

The candidate

Qualifications

  • Degree in Business Administration or related.
  • Minimum of 3 years in related field.
  • Experience in Sales and Relationship Management.
  • Strong selling, presentation and negotiation skills.
  • Good understanding of credit risk analysis and risk management processes.
  • Leadership skills—ability to formulate business strategy and articulate it across all levels of the organization.
  • Service Excellence.
  • Excellent communication and interpersonal skills.
  • Be accountable for the end-to-end process, including acquisition and relationship management of Group Schemes.
  • Work with branches to create a pipeline of potential companies for Sales, constantly bringing in new names in the pipeline and signing up ready deals.
  • Act as the contact and liaison point for the companies in their portfolio and arrange for sales and marketing activities in their portfolio of companies.
  • Act as the point of escalation and resolution for issues from the sales teams in relation to their portfolio companies.
  • Ensure that vetting of the acquired company has been undertaken through Credit Risk to ensure only quality names are signed up.
  • Communicate with the Branch Personal Banking Team and branches as a whole on the product offering and requirements for companies in their portfolio.
  • Manage Product/Proposition briefs to the assigned branches and Branch Personal Banking Team.
  • Achieve the Sales proposition and product range penetration in acquired companies.
  • Ensure excellent business relationships and high customer satisfaction levels are in place with all allocated relationships on an ongoing basis.
  • Ensure a seamless end-to-end customer service, from origination up to fulfilment, in the acquired companies.
  • Strong selling skills
  • Presentation skills
  • Negotiation skills
  • Good understanding of credit risk analysis and risk management processes
  • Leadership skills
  • Service Excellence
  • Excellent communication skills
  • Excellent interpersonal skills
  • Degree in Business Administration or related.
  • Minimum of 3 years in related field.
  • Experience in Sales and Relationship Management.
bachelor degree
36
JOB-6a60f952db21b

Vacancy title:
Relationship Manager – Personal Banking

[Type: FULL_TIME, Industry: Finance, Category: Sales & Retail, Business Operations, Management, Finance, Banking, Customer Service]

Jobs at:
Akiba commercial Bank PLC ( ACB )

Deadline of this Job:
Friday, July 31 2026

Duty Station:
Dar es Salaam | Dar es Salaam

Summary
Date Posted: Wednesday, July 22 2026, Base Salary: Not Disclosed

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Learn more about Akiba commercial Bank PLC ( ACB )
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JOB DETAILS:

Job summary

Responsible for promoting sustainable financial solutions to individuals so as to foster economic development of the Nation.

Duties and responsibilities

  • Be accountable for the end-to-end process, including acquisition and relationship management of Group Schemes.
  • Work with branches to create a pipeline of potential companies for Sales, constantly bringing in new names in the pipeline and signing up ready deals.
  • Act as the contact and liaison point for the companies in their portfolio and arrange for sales and marketing activities in their portfolio of companies.
  • Act as the point of escalation and resolution for issues from the sales teams in relation to their portfolio companies.
  • Ensure that vetting of the acquired company has been undertaken through Credit Risk to ensure only quality names are signed up.
  • Communicate with the Branch Personal Banking Team and branches as a whole on the product offering and requirements for companies in their portfolio.
  • Manage Product/Proposition briefs to the assigned branches and Branch Personal Banking Team.
  • Achieve the Sales proposition and product range penetration in acquired companies.
  • Ensure excellent business relationships and high customer satisfaction levels are in place with all allocated relationships on an ongoing basis.
  • Ensure a seamless end-to-end customer service, from origination up to fulfilment, in the acquired companies.

The candidate

Qualifications

  • Degree in Business Administration or related.
  • Minimum of 3 years in related field.
  • Experience in Sales and Relationship Management.
  • Strong selling, presentation and negotiation skills.
  • Good understanding of credit risk analysis and risk management processes.
  • Leadership skills—ability to formulate business strategy and articulate it across all levels of the organization.
  • Service Excellence.
  • Excellent communication and interpersonal skills.

Work Hours: 8

Experience in Months: 36

Level of Education: bachelor degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Please submit your CV through the mail address below not later than 31 July 2026.

Closing time: 5:00PM

All Jobs | QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Management jobs in Tanzania
Job Type: Full-time
Deadline of this Job: Friday, July 31 2026
Duty Station: Dar es Salaam | Dar es Salaam
Posted: 22-07-2026
No of Jobs: 1
Start Publishing: 22-07-2026
Stop Publishing (Put date of 2030): 10-10-2076
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