Role Overview & Responsibilities

The Pharmacy Cashier will handle daily point-of-sale transactions, issue sales receipts, and reconcile cash registers to deliver an efficient billing experience for customers and patients.

Payment Processing

Process cash, credit/debit card, and mobile money transactions (M-Pesa, Tigo Pesa, Airtel Money) for prescription and over-the-counter sales.

Billing & Invoicing

Generate accurate receipts and invoices, issue correct change, and process sales through the Point of Sale (POS) system.

Daily Reconciliation

Conduct shift opening and closing cash counts, reconcile daily sales logs, and manage cash deposits securely.

Customer Service

Greet incoming clients, answer pricing questions, and route technical medication inquiries to pharmacy staff.

Record Keeping

Maintain organized physical and digital records of daily sales for auditing and financial reporting.

Qualifications & Requirements

Education

Certificate or Diploma in Accountancy, Finance, Business Administration, Record Management, or a related field.

Experience

Minimum 1 year of hands-on experience as a cashier or billing clerk.

Prior experience in a retail pharmacy or store setting is an added advantage.

Technical Skills

Computer literacy, proficiency with POS software, and working knowledge of Microsoft Excel.

Core Competencies

Strong numerical accuracy, high ethical standards, precision, and courteous communication skills.

• Handle daily point-of-sale transactions.
• Issue sales receipts.
• Reconcile cash registers.
• Process cash, credit/debit card, and mobile money transactions.
• Generate accurate receipts and invoices.
• Issue correct change.
• Process sales through the Point of Sale (POS) system.
• Conduct shift opening and closing cash counts.
• Reconcile daily sales logs.
• Manage cash deposits securely.
• Greet incoming clients.
• Answer pricing questions.
• Route technical medication inquiries to pharmacy staff.
• Maintain organized physical and digital records of daily sales.

• Computer literacy
• Proficiency with POS software
• Working knowledge of Microsoft Excel
• Numerical accuracy
• High ethical standards
• Precision
• Courteous communication skills

• Certificate or Diploma in Accountancy, Finance, Business Administration, Record Management, or a related field.
• Minimum 1 year of hands-on experience as a cashier or billing clerk.
• Prior experience in a retail pharmacy or store setting is an added advantage.