Description

1. Payment imports

• Import payment statements from NMB Bank, Yas, M-Pesa and HaloPesa into the system every hour, so that client payments reflect on time.
• Check that every payment file is imported completely and accurately, with no missing or duplicated transactions.
• Communicate promptly with the payment service providers when there is poor service, a delay or a technical problem, and follow it up until it is resolved.

2. Payment allocation and verification

• Make sure every payment is allocated to the correct client and agreement.
• Investigate and resolve unidentified, unassigned or wrongly allocated payments.
• Verify that physical or digital receipts match the exact amount paid.

3. Reconciliation and statements

• Reconcile all completed transactions and payments every day and every month.
• Compile and prepare the monthly payment statements.
• Report and follow up any difference found during reconciliation until it is cleared.

4. Disbursements and budget

• Prepare the budget and request funds from the Finance Department.
• Prepare daily, weekly and monthly disbursements.
• Make pending payments securely, only after validating the corresponding receipts and approvals.
• Disburse payments for repossession costs as required by operations.
• Keep complete records and supporting documents for every disbursement.

5. Reporting

• Share a daily update with the DC Admin Team Lead: files imported, payments allocated, open unidentified payments and any provider issues.
• Share the monthly statements, reconciliations and disbursement summary on time.
• Raise any risk of financial loss or suspected fraud immediately.

6. Other duties

1. Perform any other related duties assigned by the line manager.

Requirements

• Diploma or Bachelor's degree in Accounting, Finance, Business Administration or a related field
• At least 1 year of experience in payments, reconciliation, accounts or finance operations; experience in microfinance or asset financing is an advantage
• Good knowledge of bank and mobile money payment platforms (NMB, M-Pesa, Yas, HaloPesa)
• Strong attention to detail and accuracy with numbers and records
• Good knowledge of Excel and the company's loan management system (ERP)
• Ability to work to hourly and daily deadlines
• Honesty, integrity and confidentiality in handling company money and client information
• Clear communication in Kiswahili and English

• Import payment statements from NMB Bank, Yas, M-Pesa and HaloPesa into the system every hour, so that client payments reflect on time.
• Check that every payment file is imported completely and accurately, with no missing or duplicated transactions.
• Communicate promptly with the payment service providers when there is poor service, a delay or a technical problem, and follow it up until it is resolved.
• Make sure every payment is allocated to the correct client and agreement.
• Investigate and resolve unidentified, unassigned or wrongly allocated payments.
• Verify that physical or digital receipts match the exact amount paid.
• Reconcile all completed transactions and payments every day and every month.
• Compile and prepare the monthly payment statements.
• Report and follow up any difference found during reconciliation until it is cleared.
• Prepare the budget and request funds from the Finance Department.
• Prepare daily, weekly and monthly disbursements.
• Make pending payments securely, only after validating the corresponding receipts and approvals.
• Disburse payments for repossession costs as required by operations.
• Keep complete records and supporting documents for every disbursement.
• Share a daily update with the DC Admin Team Lead: files imported, payments allocated, open unidentified payments and any provider issues.
• Share the monthly statements, reconciliations and disbursement summary on time.
• Raise any risk of financial loss or suspected fraud immediately.
• Perform any other related duties assigned by the line manager.

• Good knowledge of bank and mobile money payment platforms (NMB, M-Pesa, Yas, HaloPesa)
• Strong attention to detail and accuracy with numbers and records
• Good knowledge of Excel and the company's loan management system (ERP)
• Ability to work to hourly and daily deadlines
• Honesty, integrity and confidentiality in handling company money and client information
• Clear communication in Kiswahili and English

• Diploma or Bachelor's degree in Accounting, Finance, Business Administration or a related field
• At least 1 year of experience in payments, reconciliation, accounts or finance operations; experience in microfinance or asset financing is an advantage