Job Overview

Business Segment: Personal & Private Banking

Company: Stanbic Bank Tanzania

Location: TZ, undefined, Tanga, Tanga

Job Type: Full-time

Job Ref ID: 80409262A-0001

Date Posted: 2/12/2026

Job Description

To welcome all new customers via the on-boarding process communication channels e.g., telephonically as well as answer any service-related questions to ensure customers understand the features and benefits of the relevant products (Cheque accounts, credit cards, Ucount, MyUpdates etc.)

Qualifications

Type of Qualification: Bachelor's degree

Field of Study: Commerce, Banking, Accounting, Business Administration

Experience Required

Client Coverage

Personal and Private Banking

1-2 years

Dealing with customers

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Challenging Ideas
• Checking Things
• Conveying Self-Confidence
• Developing Expertise
• Following Procedures
• Managing Tasks
• Meeting Timescales
• Producing Output
• Providing Insights
• Upholding Standards

Technical Competencies:

• Client Servicing
• Client Value Propositions
• Compliance
• Telephone Caller Handling
• Verbal Communication

• Welcome all new customers via the on-boarding process communication channels e.g., telephonically
• Answer any service-related questions to ensure customers understand the features and benefits of the relevant products (Cheque accounts, credit cards, Ucount, MyUpdates etc.)

• Client Servicing
• Client Value Propositions
• Compliance
• Telephone Caller Handling
• Verbal Communication
• Adopting Practical Approaches
• Articulating Information
• Challenging Ideas
• Checking Things
• Conveying Self-Confidence
• Developing Expertise
• Following Procedures
• Managing Tasks
• Meeting Timescales
• Producing Output
• Providing Insights
• Upholding Standards

• Bachelor's degree
• Commerce, Banking, Accounting, Business Administration
• Client Coverage
• Personal and Private Banking
• Dealing with customers