Vacancy title:
Member’s Services and Marketing Officer I

[Type: FULL_TIME, Industry: Financial Services, Category: Advertising & Marketing, Customer Service, Business Operations]

Jobs at:
TRA Saccos Ltd

Deadline of this Job:
Tuesday, September 15 2026

Duty Station:
Dar es Salaam | Dar es Salaam

Summary
Date Posted: Wednesday, September 2 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Background

TRA SACCOS LTD is a registered Savings and Credit Co-operative Society based in Dar es Salaam. TRA SACCOS LTD is dedicated to mobilizing savings from its members and providing accessible credit facilities. As a Class B licensed microfinance institution, the society operates in full compliance with the Microfinance Act No. 10 of 2018 and the Co-operative Societies Act, Cap 211.

TRA SACCOS LTD invites applications from suitably qualified and competent candidates to fill vacancies based in Dar es Salaam.

Member’s Services and Marketing Officer I (1 Post)

Job Purpose

To deliver quality member service and promote TRA SACCOS products and services to enhance member satisfaction, retention, and business growth through effective member support, education, engagement, and compliance with SACCOS policies and regulatory requirements.

Reporting to

Head of Member Services and Marketing Department.

Duties and Responsibilities

• Provide professional and timely customer service while promoting TRA SACCOS products and services.
• Build and maintain strong member relationships.
• Maintain accurate member records, resolve member issues.
• Perform other duties assigned by the supervisor.

Qualifications and Experience

Possess Bachelor’s Degree or Advanced Diploma in Public Relations, Marketing or other related fields from a recognized institution with at least an Upper Second Class with a minimum of four (4) years of relevant work experience in customer service, marketing or customer relations.

Skills and Abilities Required

• Sound knowledge of customer service and marketing.
• Excellent communication, interpersonal, negotiation, customer relationship management, and problem-solving skills.
• Proficiency in Microsoft Office applications.
• High integrity, professionalism, confidentiality, and the ability to work independently and effectively as part of a team.

Age Limit

The applicant must be of age between 28 – 35 years.

Work Hours: 8

Experience in Months: 48

Level of Education: bachelor degree

Job application procedure

Required Attachments

• Signed cover letter detailing job suitability, updated Curriculum Vitae (CV), certified copies of academic transcripts and professional certificates, nationality evidence (certified copy of NIDA Identity/Passport) and reliable contact information for three professional referees (being from former work place, professional or Higher Leaning Academic Institution).
• Certificates obtained from foreign institutions must be verified by accredited local authorities such as Tanzania Commission for Universities (TCU)/NACVET.

Submission Details

Signed applications should be addressed to:

The Board Chairman,

TRA SACCOS LTD,

P.O. BOX 63225, DAR ES SALAAM;

Application Link:Click Here to Apply Now

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