About DCB Commercial Bank

DCB Commercial Bank Plc is a fully-fledged retail and commercial bank in Tanzania serving individuals, microfinance clients, SMEs, and corporate customers. The Bank operates through a growing network of 8 branches, 700+ DCB Wakala agents, and 280+ Umoja switch ATMs, serving over 3 million customers nationwide.

Position Summary

The Manager, Product Development & Digital Banking will be responsible for developing new products, strategies, and business plans to drive business growth and enhance customer experience through innovative digital banking solutions.

Qualifications and Experience

Education:

• Bachelor’s Degree in Business Administration, Banking, Finance, Information Technology, or a related field.

Experience:

• Minimum of 5 years’ experience in Digital Banking, Product Development, Electronic Banking, or a related function within the Banking or Financial Services industry.

Key Skills:

• Strong understanding of Digital Banking channels, retail products, and emerging fintech trends.
• Proven experience in product development and project management.
• Excellent analytical, planning, and reporting abilities.
• Strong communication, stakeholder management, and problem-solving skills.

• Define and manage the digital banking product roadmap in collaboration with fintech partners (payments, savings, lending, APIs, open banking, etc.).
• Develop comprehensive business cases for new products and digital initiatives.
• Monitor market trends and identify opportunities for innovation and competitive advantage.
• Build and evaluate business cases for partnership opportunities, including ROI and customer impact analysis.
• Negotiate partnership terms, commercial models, and SLAs.
• Lead the end-to-end product lifecycle—from concept, partner onboarding, and integration to launch and post-launch optimization.
• Coordinate cross-functional collaboration between Product, Technology, Compliance, Legal, Risk, and Operations teams.
• Represent the Bank in fintech ecosystems, conferences, and innovation forums.
• Translate customer needs and business goals into product requirements and user stories.
• Work closely with UX/UI, engineering, and partner teams to deliver seamless and compliant digital experiences.
• Ensure all digital and fintech solutions comply with risk, data privacy, and regulatory standards.
• Define and monitor product KPIs (adoption, engagement, revenue, NPS, etc.) for continuous improvement.

• Strong understanding of Digital Banking channels, retail products, and emerging fintech trends.
• Proven experience in product development and project management.
• Excellent analytical, planning, and reporting abilities.
• Strong communication, stakeholder management, and problem-solving skills.

• Bachelor’s Degree in Business Administration, Banking, Finance, Information Technology, or a related field.