Background

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI. To make a difference with us, all you need to do is bring your human best. What will your story be? Apply now!

Role Context

Reporting to Team Lead, this is a Permanent role based in Dar es Salaam.

Purpose of the role

The Make & Pack Operator is responsible for operating cigarette-making equipment in accordance with Integrated Work System (IWS) principles, approved operating standards, and Environmental, Health and Safety (EHS) requirements. The role ensures the safe, efficient, and consistent production of high-quality products while achieving daily performance targets and maintaining compliance with 5S3R standards.

Key Responsibilities

• Operate cigarette making machines in accordance with OEM operating manuals, established work standards, quality requirements, and safety procedures to achieve production targets.
• Monitor machine performance and promptly identify, address, or escalate abnormalities to minimize downtime and improve operational efficiency.
• Verify materials issued against the Production Order Form and confirm the accuracy of materials loaded onto the machine. Complete the required shift and changeover checklists and report any discrepancies identified during verification.
• Conduct effective shift handovers with incoming and outgoing operators to ensure continuity of operations and clear information flow.
• Complete shift handover documentation accurately and on time, in line with IWS Shift Handover Book requirements.
• Execute planned-stop activities, including Cleaning, Inspection and Lubrication (CIL), stop centerline checks, Defect Handling (DH), and Maintenance Planning and Scheduling (MP&S) tasks, in accordance with approved standards.
• Identify improvement opportunities and contribute to the development and enhancement of operational standards to achieve performance objectives.
• Conduct product quality checks during machine operation in accordance with the Quality Plan and approved quality-check guidelines.
• Ensure products consistently meet defined quality specifications and immediately report or escalate any deviations.
• Understand the EHS risks, hazards, and environmental aspects associated with assigned tasks.
• Apply all required control measures and safe work practices to maintain a safe, healthy, and environmentally compliant workplace.
• Comply with 5S3R standards and actively participate in workplace safety and improvement initiatives.

Requirements

• Bachelor's degree in Engineering or a related technical field.
• Minimum of one year of experience in a manufacturing or production environment, preferably within a multinational organization.
• Knowledge of production machinery operations and manufacturing processes.
• Proficiency in Microsoft Office applications, particularly Word and Excel.
• Experience using SAP or a similar system is desirable.
• Effective written and verbal communication skills in English and Swahili.
• Strong attention to detail and commitment to quality standards.
• Problem-solving and analytical skills.
• Ability to work effectively in a team and shift-based environment.

• Operate cigarette making machines in accordance with OEM operating manuals, established work standards, quality requirements, and safety procedures to achieve production targets.
• Monitor machine performance and promptly identify, address, or escalate abnormalities to minimize downtime and improve operational efficiency.
• Verify materials issued against the Production Order Form and confirm the accuracy of materials loaded onto the machine. Complete the required shift and changeover checklists and report any discrepancies identified during verification.
• Conduct effective shift handovers with incoming and outgoing operators to ensure continuity of operations and clear information flow.
• Complete shift handover documentation accurately and on time, in line with IWS Shift Handover Book requirements.
• Execute planned-stop activities, including Cleaning, Inspection and Lubrication (CIL), stop centerline checks, Defect Handling (DH), and Maintenance Planning and Scheduling (MP&S) tasks, in accordance with approved standards.
• Identify improvement opportunities and contribute to the development and enhancement of operational standards to achieve performance objectives.
• Conduct product quality checks during machine operation in accordance with the Quality Plan and approved quality-check guidelines.
• Ensure products consistently meet defined quality specifications and immediately report or escalate any deviations.
• Understand the EHS risks, hazards, and environmental aspects associated with assigned tasks.
• Apply all required control measures and safe work practices to maintain a safe, healthy, and environmentally compliant workplace.
• Comply with 5S3R standards and actively participate in workplace safety and improvement initiatives.

• Proficiency in Microsoft Office applications, particularly Word and Excel.
• Experience using SAP or a similar system is desirable.
• Effective written and verbal communication skills in English and Swahili.
• Strong attention to detail and commitment to quality standards.
• Problem-solving and analytical skills.
• Ability to work effectively in a team and shift-based environment.

• Bachelor's degree in Engineering or a related technical field.
• Minimum of one year of experience in a manufacturing or production environment, preferably within a multinational organization.
• Knowledge of production machinery operations and manufacturing processes.