Logistics Coordinator – Twiga Cement

Position

Logistics Coordinator – Twiga Cement

Areas of responsibility

As assigned

Reports to

—

Specific knowledge

A minimum of three (3+) years’ experience in logistics coordination, preferably in cement or bulk cargo.

Main duties

Safety and sustainability champion

• Promote safety awareness among drivers and logistics staff.
• Champion sustainability initiatives in transport operations, including fuel efficiency, emissions tracking, and clean energy.
• Promote the use of online trucks inspection and close the gaps identified.
• Conduct regular training and discussions with drivers and transporters on matters related to safety.

Delivery and dispatch coordination

• Coordinate daily cement deliveries to customers based on confirmed orders and transport availability.
• Liaise with the packing plant to schedule and monitor truck loading.
• Optimize truck turnaround time and manage back freight utilization wherever possible.

Order and payment processing

• Receive and validate customer orders and payment confirmations.
• Follow up on payment bookings with finance and ensure timely release of deliveries.

Traffic and yard management

• Manage truck movement and traffic flow inside and outside the plant to avoid congestion.
• Ensure compliance with safety protocols and yard access procedures.
• Ensure conducive operations environment for drivers.

Customer communication

• Provide regular real-time delivery updates to customers.
• Handle customer inquiries related to dispatch, documentation, and delivery timelines.
• Promote the best use of available digital platforms to service the customer better while exploring possibilities for improvements.

Documentation and compliance

• Handle export documentation for cross-border shipments.
• Process logistics permit and ensure regulatory compliance.
• Maintain accurate e-filing of delivery notes, transport records, and exports documents.

Port operations

• Coordinate port activities for incoming and outgoing cargos.
• Liaise with port authorities, customs, and shipping agents for smooth cargo handling to avoid demurrage cost.

Contract and procurement coordination

• Support procurement in managing transport contracts and service provider performance.
• Track contract KPIs and escalate non-compliance issues.
• Participate in regular supplier performance evaluations.

Supplier invoice management

• Daily reconciliation of transporters invoices in line with agreed transport freight cost.
• Follow up outstanding payments, query and give transporters feedback.
• Promote the use of self-billing invoices.

Inbound logistics

• Coordinate loading and delivery of raw materials.
• Maintain optimal stock levels with Procurement and Production.
• Drive backhaul utilization to reduce transport costs.
• Ensure efficient loading/offloading with no delays.
• Monitor goods in transit for timely and secure delivery.
• Promote digital tools to enhance logistics visibility and control.

Other duties

• Perform any other duties as may be assigned by the Supervisor.

Minimum requirements (qualifications)

• Diploma or Degree in Logistics, Transport, Business Administration or related field.
• Proficiency in MS Office and logistics systems, including Tracking, TMS, etc.
• Knowledge of Tanzanian transport regulations and export procedures.

Specific job requirements

• Strong coordination and multitasking skills.
• Excellent communication and customer service.
• Knowledge of logistics software and ERP systems.
• Familiarity with port operations and export documentation.
• Attention to detail and problem-solving ability.
• Understanding of transport contracts and compliance.
• Safety-conscious and proactive mindset.
• Strong analytical skills.
• Better understanding of Key Logistics KPI’s.

• Promote safety awareness among drivers and logistics staff.
• Champion sustainability initiatives in transport operations, including fuel efficiency, emissions tracking, and clean energy.
• Promote the use of online trucks inspection and close the gaps identified.
• Conduct regular training and discussions with drivers and transporters on matters related to safety.
• Coordinate daily cement deliveries to customers based on confirmed orders and transport availability.
• Liaise with the packing plant to schedule and monitor truck loading.
• Optimize truck turnaround time and manage back freight utilization wherever possible.
• Receive and validate customer orders and payment confirmations.
• Follow up on payment bookings with finance and ensure timely release of deliveries.
• Manage truck movement and traffic flow inside and outside the plant to avoid congestion.
• Ensure compliance with safety protocols and yard access procedures.
• Ensure conducive operations environment for drivers.
• Provide regular real-time delivery updates to customers.
• Handle customer inquiries related to dispatch, documentation, and delivery timelines.
• Promote the best use of available digital platforms to service the customer better while exploring possibilities for improvements.
• Handle export documentation for cross-border shipments.
• Process logistics permit and ensure regulatory compliance.
• Maintain accurate e-filing of delivery notes, transport records, and exports documents.
• Coordinate port activities for incoming and outgoing cargos.
• Liaise with port authorities, customs, and shipping agents for smooth cargo handling to avoid demurrage cost.
• Support procurement in managing transport contracts and service provider performance.
• Track contract KPIs and escalate non-compliance issues.
• Participate in regular supplier performance evaluations.
• Daily reconciliation of transporters invoices in line with agreed transport freight cost.
• Follow up outstanding payments, query and give transporters feedback.
• Promote the use of self-billing invoices.
• Coordinate loading and delivery of raw materials.
• Maintain optimal stock levels with Procurement and Production.
• Drive backhaul utilization to reduce transport costs.
• Ensure efficient loading/offloading with no delays.
• Monitor goods in transit for timely and secure delivery.
• Promote digital tools to enhance logistics visibility and control.
• Perform any other duties as may be assigned by the Supervisor.

• Strong coordination and multitasking skills.
• Excellent communication and customer service.
• Knowledge of logistics software and ERP systems.
• Familiarity with port operations and export documentation.
• Attention to detail and problem-solving ability.
• Understanding of transport contracts and compliance.
• Safety-conscious and proactive mindset.
• Strong analytical skills.
• Better understanding of Key Logistics KPI’s.
• Proficiency in MS Office and logistics systems, including Tracking, TMS, etc.
• Knowledge of Tanzanian transport regulations and export procedures.

• Diploma or Degree in Logistics, Transport, Business Administration or related field.
• Proficiency in MS Office and logistics systems, including Tracking, TMS, etc.
• Knowledge of Tanzanian transport regulations and export procedures.