Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.

Responsibilities or duties

Provide specialist advise and support for day-to-day work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs). Introduce the Absa Bank’s product features to the potential customers. Ensuring that customers present all the required documentation as per the product specifications. Certifying all customer documentation and completion of all necessary documentation. Forwarding customer application to the sales manager for checking before submission. Ensure safe custody of customer s documentation under their care and protect customer confidential information. Advise the customers of the fates of their applications. Collecting market /competitor information from the field and feeding this to the Lg Leadership with a view to improving our products. Aware of the channels through which customer can contact bank to share feedback /complaints.

Qualifications or requirements (e.g., education, skills)

Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

Experience needed

Not specified

• Introduce the Absa Bank’s product features to the potential customers
• Ensuring that customers present all the required documentation as per the product specifications
• Certifying all customer documentation and completion of all necessary documentation
• Forwarding customer application to the sales manager for checking before submission
• Ensure safe custody of customer s documentation under their care and protect customer confidential information
• Advise the customers of the fates of their applications
• Collecting market /competitor information from the field and feeding this to the Lg Leadership with a view to improving our products
• Aware of the channels through which customer can contact bank to share feedback /complaints

• Sales
• Customer Service
• Documentation
• Market Research

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)