Vacancy title:
Individual HVC Contractual Planning Specialist

[Type: FULL_TIME, Industry: Professional Services, Category: Management]

Jobs at:
Yas Tanzania

Deadline of this Job:
Monday, November 23 2026

Duty Station:
Dar es Salaam | Dar es Salaam

Summary
Date Posted: Monday, November 9 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Qualifications

• Bachelor’s Degree in Business Administration, Marketing, Telecommunications, Economics, Statistics, Data Analytics, or related field.
• Minimum 3 years of experience in telecommunications, commercial planning, customer management, CRM, marketing, or business analytics.
• Experience managing customer segments, loyalty programs, retention initiatives, or contractual customer portfolios.

Core responsibilities

• Develop and execute contractual customer plans aligned with the HVC strategy and business objectives.
• Design initiatives to drive acquisition, retention, upgrade, and migration of high-value customers into contractual plans.
• Monitor contractual customer base performance and recommend actions to improve penetration and profitability.
• Develop annual and quarterly contractual growth plans and forecasts.
• Collaborate with Product, Marketing, Digital, Device, and Commercial teams to develop attractive contractual offers.
• Support the design and launch of contractual bundles, value propositions, loyalty programs, and exclusive HVC benefits.
• Conduct competitor benchmarking and market analysis to identify market opportunities and threats.

Competences

• Strategic thinking.
• Strong analytical and problem-solving skills.
• Customer lifecycle management.
• Contractual customer planning.
• CRM management.
• Commercial and revenue analysis
• Results orientation.
• Customer-centric mindset

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure

To apply, click the link

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