Position: ICT Officer (1 position)

Location: Iringa

Reporting to: General Manager

Mode of Transport: Motorcycle (provided)

Key responsibilities

• Manage and maintain the organization’s ICT systems, software, and hardware infrastructure.
• Provide technical support and troubleshooting for staff and organizational systems.
• Manage and update the organization’s website and ensure content is current and functional.
• Manage and grow the organization’s social media accounts, ensuring regular updates and engagement.
• Support the documentation of success stories, photos, and digital content for communication and reporting purposes.
• Take photographs and assist in producing visual materials for organizational publications and reports.
• Ensure data security, system backups, and proper management of digital files.
• Support the implementation and maintenance of internal digital systems and databases.
• Assist in the development and improvement of digital communication tools.
• Perform other ICT-related duties as assigned by management.

Qualifications and experience

• Bachelor’s degree in Information and Communication Technology, Computer Science, Information Systems, or a related field.
• At least 2 years of relevant experience in ICT support, systems management, or digital communications.
• Experience in website management and social media administration.
• Basic skills in photography, graphic design, or multimedia documentation will be an added advantage.
• Must have a valid driving license
• Strong problem-solving and organizational skills.
• Ability to work independently and support multiple teams.

Key competencies

• Strong ICT troubleshooting skills
• Good communication and documentation abilities
• Creativity in digital content development
• High level of integrity and professionalism

• Manage and maintain the organization’s ICT systems, software, and hardware infrastructure.
• Provide technical support and troubleshooting for staff and organizational systems.
• Manage and update the organization’s website and ensure content is current and functional.
• Manage and grow the organization’s social media accounts, ensuring regular updates and engagement.
• Support the documentation of success stories, photos, and digital content for communication and reporting purposes.
• Take photographs and assist in producing visual materials for organizational publications and reports.
• Ensure data security, system backups, and proper management of digital files.
• Support the implementation and maintenance of internal digital systems and databases.
• Assist in the development and improvement of digital communication tools.
• Perform other ICT-related duties as assigned by management.

• Strong ICT troubleshooting skills
• Good communication and documentation abilities
• Creativity in digital content development
• High level of integrity and professionalism
• Basic skills in photography, graphic design, or multimedia documentation
• Strong problem-solving and organizational skills
• Ability to work independently and support multiple teams

• Bachelor’s degree in Information and Communication Technology, Computer Science, Information Systems, or a related field.
• At least 2 years of relevant experience in ICT support, systems management, or digital communications.
• Experience in website management and social media administration.
• Must have a valid driving license