About First Housing Finance (Tanzania) Limited

First Housing Finance (Tanzania) Limited is a leading mortgage finance institution dedicated to providing innovative and affordable housing finance solutions. As part of our commitment to operational excellence and sustainable growth, we invite applications from suitably qualified and experienced professionals to fill the position of Human Resource & Administration Manager.

Position Overview

The Human Resource & Administration Manager will be responsible for leading the Human Resource and Administration functions of the Company. The role will focus on developing people strategies, strengthening administrative systems, ensuring compliance with labor laws and regulatory requirements, and supporting the Company’s strategic objectives.

Key Responsibilities

Human Resource Management

• Develop, review, and implement HR policies, procedures, and guidelines in line with applicable labor laws and best practices.
• Manage recruitment, selection, onboarding, and retention of staff.
• Oversee performance management systems, staff appraisals, and career development initiatives.
• Coordinate training and capacity-building programs to enhance staff competencies.
• Provide guidance on employee relations, disciplinary processes, and grievance management.
• Ensure compliance with employment legislation and internal HR controls.

Administration & Corporate Services

• Oversee office administration, facilities management, and general support services.
• Manage relationships with service providers, vendors, and consultants.
• Ensure effective records management and document control systems.
• Coordinate Board and Management meetings, including preparation of agendas, papers, and minutes where applicable.
• Support implementation of corporate governance, policies, and internal procedures.

Qualifications & Experience

• Bachelor’s degree in Human Resource Management, Business Administration, Public Administration, or a related field.
• A Master’s degree and/or professional HR certification (e.g. CPS(HR), SHRM, IHRM) will be an added advantage.
• Minimum of 7 years’ relevant work experience, with at least 3 years in a managerial role, preferably within the financial services or mortgage finance sector.
• Strong knowledge of Tanzanian labor laws and HR best practices.
• Proven experience in administration, policy development, and people management.

Key Competencies

• Strong leadership and strategic thinking skills.
• High level of integrity and confidentiality.
• Excellent interpersonal and communication skills.
• Strong organizational, analytical, and problem-solving abilities.
• Ability to work under pressure and meet deadlines.

• Develop, review, and implement HR policies, procedures, and guidelines in line with applicable labor laws and best practices.
• Manage recruitment, selection, onboarding, and retention of staff.
• Oversee performance management systems, staff appraisals, and career development initiatives.
• Coordinate training and capacity-building programs to enhance staff competencies.
• Provide guidance on employee relations, disciplinary processes, and grievance management.
• Ensure compliance with employment legislation and internal HR controls.
• Oversee office administration, facilities management, and general support services.
• Manage relationships with service providers, vendors, and consultants.
• Ensure effective records management and document control systems.
• Coordinate Board and Management meetings, including preparation of agendas, papers, and minutes where applicable.
• Support implementation of corporate governance, policies, and internal procedures.

• Strong leadership and strategic thinking skills.
• High level of integrity and confidentiality.
• Excellent interpersonal and communication skills.
• Strong organizational, analytical, and problem-solving abilities.
• Ability to work under pressure and meet deadlines.

• Bachelor’s degree in Human Resource Management, Business Administration, Public Administration, or a related field.
• A Master’s degree and/or professional HR certification (e.g. CPS(HR), SHRM, IHRM) will be an added advantage.
• Minimum of 7 years’ relevant work experience, with at least 3 years in a managerial role, preferably within the financial services or mortgage finance sector.
• Strong knowledge of Tanzanian labor laws and HR best practices.
• Proven experience in administration, policy development, and people management.