Job Purpose:

The Human Resources Coordinator is responsible for managing day-to-day HR operations and personnel administration across multiple sections within the WCS Tanzania GRKLP Program. This role ensures effective talent acquisition, compliance with Tanzanian labor laws, and promotion of a safe and inclusive workplace. The HR Coordinator supports onboarding, contract management, employee relations, performance management, and staff welfare to sustain operational efficiency across all program field sites.

Essential Duties and Responsibilities

Performance Management:

• Facilitate implementation of the performance management framework by assisting in planning, monitoring, and objectively evaluating staff performance across assigned sections.
• Provide coaching and guidance to supervisors on performance improvement and career development initiatives.

Personnel Administration & Contract Management:

• Manage issuance, tracking, renewal, extension, and termination of employment contracts in collaboration with the Country HR Manager, ensuring compliance with organizational policies.
• Maintain accurate and confidential personnel records, both digital and physical, for all staff within the assigned sections.
• Monitor and manage leave entitlements (annual, sick, maternity/paternity), ensuring approvals and accurate record-keeping.
• Act as a liaison between employees and management for HR-related queries, providing timely and clear communication.
• Conduct exit interviews and address grievance procedures according to policy.
• Coordinate with Finance and Payroll teams to ensure accurate submission of payroll inputs, timesheets, and statutory deductions.

Labor Law Compliance & Policy Enforcement:

• Ensure all employment contracts comply with Tanzanian labor laws and are registered with relevant authorities.
• Oversee adherence to WCS and host country HR policies, providing advice on disciplinary procedures, conflict resolution, and compliance issues.
• Serve as a primary resource for staff inquiries related to benefits, insurance, policies, and code of conduct.

Staff Welfare, Training & Diversity:

• Manage employee health insurance enrollments and claims support.
• Promote a positive workplace culture that prevents discrimination, harassment, and fosters diversity and inclusion.
• Support the organization and documentation of training and capacity-building programs in collaboration with technical leads.

Recruitment & Onboarding:

• Under the guidance of the Country HR Manager, facilitate recruitment logistics for assigned sections, including inviting candidates for online interviews, coordinating in-person interviews, managing timely feedback, and ensuring compliance with ethical, transparent, and fair hiring practices.
• Manage onboarding activities to ensure new hires are effectively integrated into the organization.

Risk Management & Compliance:

• Implement HR policies to mitigate legal, reputational, and operational risks, especially concerning human rights and safeguarding standards.
• Conduct periodic HR audits and compliance reviews in alignment with WCS standards and local regulations.

Reporting & Coordination:

• Prepare and submit monthly progress reports on HR activities within assigned sections to the Country HR Manager.
• Collaborate closely with program management and cross-functional teams to align HR initiatives with program goals.
• Represent the HR function at relevant meetings, donor visits, and external forums as required.

Additional Responsibilities:

• Provide support during donor visits and program events.
• Assist in the development and continuous improvement of HR systems and processes.
• Maintain confidentiality and professionalism in all HR matters.

Minimum Requirements and Qualifications:

• Bachelor’s degree in Business Administration majoring in Human Resource Management, or related field.
• Minimum of 3–4 years’ of relevant work experience in HR within the NGO sector, preferably supporting multiple teams or sections.
• Proficiency in spoken and written English and Swahili.
• Strong communication, interpersonal, and report-writing skills.
• Experience in managing HR functions in field-based and remote settings.
• Proficient in HR Information Systems (e.g., Workday), MS Office, and digital record-keeping.
• Ability to work under pressure, manage competing priorities, and meet deadlines.
• Demonstrated ability to work both independently and collaboratively within diverse teams.
• Strong Knowledge of Tanzanian labor laws and regulations.
• - Position is open to Tanzanian nationals only.

Additional Requirements:

• The role may require approximately 35% field travel as needed.
• Proficiency in using HR Information Systems (HRIS), digital databases, and the MS Office Suite (Word, Excel, PowerPoint).
• Occasionally, the staff will work across multiple time zones.
• Strong analytical/problem solving skills.
• Able to demonstrate commitment to WCS’s Values

Remuneration:

• Level 6
• A competitive remuneration package will be offered to the successful candidate.

• Facilitate implementation of the performance management framework by assisting in planning, monitoring, and objectively evaluating staff performance across assigned sections.
• Provide coaching and guidance to supervisors on performance improvement and career development initiatives.
• Manage issuance, tracking, renewal, extension, and termination of employment contracts in collaboration with the Country HR Manager, ensuring compliance with organizational policies.
• Maintain accurate and confidential personnel records, both digital and physical, for all staff within the assigned sections.
• Monitor and manage leave entitlements (annual, sick, maternity/paternity), ensuring approvals and accurate record-keeping.
• Act as a liaison between employees and management for HR-related queries, providing timely and clear communication.
• Conduct exit interviews and address grievance procedures according to policy.
• Coordinate with Finance and Payroll teams to ensure accurate submission of payroll inputs, timesheets, and statutory deductions.
• Ensure all employment contracts comply with Tanzanian labor laws and are registered with relevant authorities.
• Oversee adherence to WCS and host country HR policies, providing advice on disciplinary procedures, conflict resolution, and compliance issues.
• Serve as a primary resource for staff inquiries related to benefits, insurance, policies, and code of conduct.
• Manage employee health insurance enrollments and claims support.
• Promote a positive workplace culture that prevents discrimination, harassment, and fosters diversity and inclusion.
• Support the organization and documentation of training and capacity-building programs in collaboration with technical leads.
• Under the guidance of the Country HR Manager, facilitate recruitment logistics for assigned sections, including inviting candidates for online interviews, coordinating in-person interviews, managing timely feedback, and ensuring compliance with ethical, transparent, and fair hiring practices.
• Manage onboarding activities to ensure new hires are effectively integrated into the organization.
• Implement HR policies to mitigate legal, reputational, and operational risks, especially concerning human rights and safeguarding standards.
• Conduct periodic HR audits and compliance reviews in alignment with WCS standards and local regulations.
• Prepare and submit monthly progress reports on HR activities within assigned sections to the Country HR Manager.
• Collaborate closely with program management and cross-functional teams to align HR initiatives with program goals.
• Represent the HR function at relevant meetings, donor visits, and external forums as required.
• Provide support during donor visits and program events.
• Assist in the development and continuous improvement of HR systems and processes.
• Maintain confidentiality and professionalism in all HR matters.

• Proficiency in spoken and written English and Swahili.
• Strong communication, interpersonal, and report-writing skills.
• Proficient in HR Information Systems (e.g., Workday), MS Office, and digital record-keeping.
• Ability to work under pressure, manage competing priorities, and meet deadlines.
• Demonstrated ability to work both independently and collaboratively within diverse teams.
• Strong Knowledge of Tanzanian labor laws and regulations.
• Proficiency in using HR Information Systems (HRIS), digital databases, and the MS Office Suite (Word, Excel, PowerPoint).
• Strong analytical/problem solving skills.

• Bachelor’s degree in Business Administration majoring in Human Resource Management, or related field.
• Minimum of 3–4 years’ of relevant work experience in HR within the NGO sector, preferably supporting multiple teams or sections.
• Experience in managing HR functions in field-based and remote settings.
• Able to demonstrate commitment to WCS’s Values