General Manager
2025-06-02T07:40:29+00:00
ENVI Paje
https://cdn.greattanzaniajobs.com/jsjobsdata/data/employer/comp_6021/logo/ENVI%20Paje.png
https://www.envilodges.com/paje
FULL_TIME
Zanzibar
Tanzania
00000
Tanzania
Hospitality, and Tourism
Management
2025-06-11T17:00:00+00:00
Tanzania
8
THE ROLE
The General Manager will be responsible for the successful planning and execution of the eco lodge’s opening, ensuring a memorable guest experience that aligns with ENVI Standards, vision, and the property’s creative concepts. The General Manager plays a critical role in maximizing guest satisfaction and driving the strategic development of the property. Key responsibilities include building a strong and dedicated team, developing and implementing sales and marketing strategies and managing all financial activities such as budgeting and forecasting. This position requires an experienced and detail-oriented leader who can deliver on the
touch points mentioned and ensure that once we welcome our guests to the Lodge, we provide a genuinely regenerative experience.
RESPONSIBILITIES
Pre-Opening
• Establish a timeline for pre-opening activities and ensure all tasks are completed on time.
• Develop a budget for pre-opening activities and ensure that all expenses stay within the budget.
• Develop, implement, and manage ENVI’s operating policies and procedures.
• Hire and manage pre-opening staff, including selecting, training, and evaluating personnel.
• Oversee construction and handover of the hotel, ensuring that all specifications are met according to the Lodge brand standards.
• Develop and manage the Lodge’s pre-opening marketing efforts.
• Negotiate contracts with vendors and suppliers for the Lodge operations, order supplies and stock amenities.
• Secure necessary licenses and permits for the Lodge operations.
• Arrange for inspections by local and state authorities.
• Ensure that appropriate safety and security measures are in place.
• Prepare the Lodge for opening day
Daily operations:
• Ensure the Lodge operates and maintains ENVI’s sustainability standards at all times.
• Establish and maintain high-quality standards and ensure customer satisfaction.
• Ensure all departmental operations manuals are prepared and updated annually.
• Development of marketing, sales and communication strategies aimed at developing the occupancy rate and turnover of the company.
• Prepare a yearly marketing plan for the Lodge in cooperation with the Sales & Marketing Department, including competitor analysis and a revision of National
and global trends.
• Maintain an active relationship with the Lodge PR manager/company to drive campaigns to be financially successful.
• Attend and actively contribute to all relevant staff meetings and Lodge training.
• Monitor and control staffing levels to ensure profitability and quality of service.
• Harmoniously and ethically manage human resources (organization, training, management) and maintain good relations with local authorities, service providers & suppliers.
• Prepare/consolidate the yearly budget for the Lodge in cooperation with the Finance Department.
• Daily financial management of the operation and monthly reporting according to the company’s criteria (meet the financial objectives regarding turnover, costs, and achieve profitability objectives).
• Monitor customer feedback and take corrective action as needed.
• Implementing and monitoring preventive maintenance plans facilitates general maintenance and maintains high-quality standards.
• Excellent relations with the local community and compliance with all local regulations.
REQUIREMENTS
• Minimum 5 years of senior management experience in a boutique hotel/resort or Safari/outdoor Lodge, including pre-opening experience.
• A higher education degree in Hotel Management, Hospitality Business Administration or a relevant field is an advantage.
• An energetic, proactive individual with experience in the sustainable concept of providing a personal and life-changing guest experience.
• Experience managing a safari lodge or boutique property and a genuine interest in the outdoors and nature.
• High standards of service excellence and a passion for the industry.
• Exceptional Food and Beverage knowledge and a creator of unique guest experiences.
• Strong financial capabilities.
• Exceptional English, an additional language would be preferable.
• A clear understanding of fundamental labor law and disciplinary procedures.
• A developmental approach to staff.
• Diligence and self-motivation to meet deadlines
Pre-Opening • Establish a timeline for pre-opening activities and ensure all tasks are completed on time. • Develop a budget for pre-opening activities and ensure that all expenses stay within the budget. • Develop, implement, and manage ENVI’s operating policies and procedures. • Hire and manage pre-opening staff, including selecting, training, and evaluating personnel. • Oversee construction and handover of the hotel, ensuring that all specifications are met according to the Lodge brand standards. • Develop and manage the Lodge’s pre-opening marketing efforts. • Negotiate contracts with vendors and suppliers for the Lodge operations, order supplies and stock amenities. • Secure necessary licenses and permits for the Lodge operations. • Arrange for inspections by local and state authorities. • Ensure that appropriate safety and security measures are in place. • Prepare the Lodge for opening day Daily operations: • Ensure the Lodge operates and maintains ENVI’s sustainability standards at all times. • Establish and maintain high-quality standards and ensure customer satisfaction. • Ensure all departmental operations manuals are prepared and updated annually. • Development of marketing, sales and communication strategies aimed at developing the occupancy rate and turnover of the company. • Prepare a yearly marketing plan for the Lodge in cooperation with the Sales & Marketing Department, including competitor analysis and a revision of National and global trends. • Maintain an active relationship with the Lodge PR manager/company to drive campaigns to be financially successful. • Attend and actively contribute to all relevant staff meetings and Lodge training. • Monitor and control staffing levels to ensure profitability and quality of service. • Harmoniously and ethically manage human resources (organization, training, management) and maintain good relations with local authorities, service providers & suppliers. • Prepare/consolidate the yearly budget for the Lodge in cooperation with the Finance Department. • Daily financial management of the operation and monthly reporting according to the company’s criteria (meet the financial objectives regarding turnover, costs, and achieve profitability objectives). • Monitor customer feedback and take corrective action as needed. • Implementing and monitoring preventive maintenance plans facilitates general maintenance and maintains high-quality standards. • Excellent relations with the local community and compliance with all local regulations.
Minimum 5 years of senior management experience in a boutique hotel/resort or Safari/outdoor Lodge, including pre-opening experience. • A higher education degree in Hotel Management, Hospitality Business Administration or a relevant field is an advantage. • An energetic, proactive individual with experience in the sustainable concept of providing a personal and life-changing guest experience. • Experience managing a safari lodge or boutique property and a genuine interest in the outdoors and nature. • High standards of service excellence and a passion for the industry. • Exceptional Food and Beverage knowledge and a creator of unique guest experiences. • Strong financial capabilities. • Exceptional English, an additional language would be preferable. • A clear understanding of fundamental labor law and disciplinary procedures. • A developmental approach to staff. • Diligence and self-motivation to meet deadlines
JOB-683d556dcbe65
Vacancy title:
General Manager
[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Management]
Jobs at:
ENVI Paje
Deadline of this Job:
Wednesday, June 11 2025
Duty Station:
Zanzibar | Tanzania | Tanzania
Summary
Date Posted: Monday, June 2 2025, Base Salary: Not Disclosed
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JOB DETAILS:
THE ROLE
The General Manager will be responsible for the successful planning and execution of the eco lodge’s opening, ensuring a memorable guest experience that aligns with ENVI Standards, vision, and the property’s creative concepts. The General Manager plays a critical role in maximizing guest satisfaction and driving the strategic development of the property. Key responsibilities include building a strong and dedicated team, developing and implementing sales and marketing strategies and managing all financial activities such as budgeting and forecasting. This position requires an experienced and detail-oriented leader who can deliver on the
touch points mentioned and ensure that once we welcome our guests to the Lodge, we provide a genuinely regenerative experience.
RESPONSIBILITIES
Pre-Opening
• Establish a timeline for pre-opening activities and ensure all tasks are completed on time.
• Develop a budget for pre-opening activities and ensure that all expenses stay within the budget.
• Develop, implement, and manage ENVI’s operating policies and procedures.
• Hire and manage pre-opening staff, including selecting, training, and evaluating personnel.
• Oversee construction and handover of the hotel, ensuring that all specifications are met according to the Lodge brand standards.
• Develop and manage the Lodge’s pre-opening marketing efforts.
• Negotiate contracts with vendors and suppliers for the Lodge operations, order supplies and stock amenities.
• Secure necessary licenses and permits for the Lodge operations.
• Arrange for inspections by local and state authorities.
• Ensure that appropriate safety and security measures are in place.
• Prepare the Lodge for opening day
Daily operations:
• Ensure the Lodge operates and maintains ENVI’s sustainability standards at all times.
• Establish and maintain high-quality standards and ensure customer satisfaction.
• Ensure all departmental operations manuals are prepared and updated annually.
• Development of marketing, sales and communication strategies aimed at developing the occupancy rate and turnover of the company.
• Prepare a yearly marketing plan for the Lodge in cooperation with the Sales & Marketing Department, including competitor analysis and a revision of National
and global trends.
• Maintain an active relationship with the Lodge PR manager/company to drive campaigns to be financially successful.
• Attend and actively contribute to all relevant staff meetings and Lodge training.
• Monitor and control staffing levels to ensure profitability and quality of service.
• Harmoniously and ethically manage human resources (organization, training, management) and maintain good relations with local authorities, service providers & suppliers.
• Prepare/consolidate the yearly budget for the Lodge in cooperation with the Finance Department.
• Daily financial management of the operation and monthly reporting according to the company’s criteria (meet the financial objectives regarding turnover, costs, and achieve profitability objectives).
• Monitor customer feedback and take corrective action as needed.
• Implementing and monitoring preventive maintenance plans facilitates general maintenance and maintains high-quality standards.
• Excellent relations with the local community and compliance with all local regulations.
REQUIREMENTS
• Minimum 5 years of senior management experience in a boutique hotel/resort or Safari/outdoor Lodge, including pre-opening experience.
• A higher education degree in Hotel Management, Hospitality Business Administration or a relevant field is an advantage.
• An energetic, proactive individual with experience in the sustainable concept of providing a personal and life-changing guest experience.
• Experience managing a safari lodge or boutique property and a genuine interest in the outdoors and nature.
• High standards of service excellence and a passion for the industry.
• Exceptional Food and Beverage knowledge and a creator of unique guest experiences.
• Strong financial capabilities.
• Exceptional English, an additional language would be preferable.
• A clear understanding of fundamental labor law and disciplinary procedures.
• A developmental approach to staff.
• Diligence and self-motivation to meet deadlines
Work Hours: 8
Experience in Months: 60
Level of Education: bachelor degree
Job application procedure
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