Cooperative Bank Tanzania Plc (Coop Bank) officially commenced operations on October 1, 2024, following a nationwide cooperative movement aimed at capital mobilization and the strategic merger of Kilimanjaro Cooperative Bank and Tandahimba Community Bank. The bank’s mandate is focused on transforming the financial landscape of Tanzania. Coop Bank is dedicated to enhancing financial inclusion by providing access to banking services for cooperatives, farmers, and unbanked populations. Additionally, the bank plans to leverage technology and innovation to improve service outreach and operational efficiency.

Coop Bank Tanzania was formally launched in April 2025 and operates with a strong commitment to commercial principles, while prioritizing the needs of its cooperative members and the broader community.

In line with its growth strategy, Coop Bank Tanzania invites applications from suitably qualified and experienced candidates to strengthen its senior management team by filling the following seven (7) executive positions:

Director of Legal Services and Company Secretary

Director of Internal Audit

Director of Technology and Operations

Director of Human Resource and Administration

Director of Business and Personalized Banking

Director of Cooperative Banking

Director of Credit

The seven (7) senior executive roles will report directly to the Chief Executive Officer. The selection process for these positions is highly competitive, and the appointment of any candidate will be contingent upon a rigorous independent selection process, which includes fit and proper checks.

Director of Technology & Operations

Role purpose

Drive the Bank’s technology modernisation, operational resilience, digital innovation and service excellence, while ensuring secure and reliable banking platforms, efficient operations and alignment with regulatory and cybersecurity requirements.

Key responsibilities

The successful candidate will:

• Develop and execute the Bank’s Technology and Operations strategy.
• Provide strategic oversight of core banking systems, enterprise applications and IT infrastructure.
• Lead cybersecurity, technology controls, data governance and operational resilience.
• Oversee payments and banking operations, ensuring reliability, efficiency and service excellence.
• Drive digital transformation, automation and technology innovation.
• Oversee business continuity, disaster recovery, technology projects and vendor management.
• Ensure regulatory compliance, effective technology governance and continuous service improvement.

Qualifications & experience

Bachelor’s degree in Information Technology, Computer Science, Information Systems, Engineering, Banking or related discipline; relevant Master’s degree/MBA is an added advantage.

Minimum 5 years’ progressive professional experience, including at least 3 years in senior management or executive leadership, preferably within a regulated financial institution.

Demonstrated experience in core banking systems, technology leadership, payments operations and digital transformation. Experience leading large-scale technology transformation and core banking upgrades is highly desirable.

Key competencies

Core banking, cybersecurity, IT governance, payments operations, disaster recovery, data governance, digital innovation, project and vendor management, strategic thinking and change leadership.

• Develop and execute the Bank’s Technology and Operations strategy.
• Provide strategic oversight of core banking systems, enterprise applications and IT infrastructure.
• Lead cybersecurity, technology controls, data governance and operational resilience.
• Oversee payments and banking operations, ensuring reliability, efficiency and service excellence.
• Drive digital transformation, automation and technology innovation.
• Oversee business continuity, disaster recovery, technology projects and vendor management.
• Ensure regulatory compliance, effective technology governance and continuous service improvement.

• Core banking
• cybersecurity
• IT governance
• payments operations
• disaster recovery
• data governance
• digital innovation
• project and vendor management
• strategic thinking
• change leadership

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, Engineering, Banking or related discipline; relevant Master’s degree/MBA is an added advantage.
• Minimum 5 years’ progressive professional experience, including at least 3 years in senior management or executive leadership, preferably within a regulated financial institution.
• Demonstrated experience in core banking systems, technology leadership, payments operations and digital transformation. Experience leading large-scale technology transformation and core banking upgrades is highly desirable.