Background

Security company is hiring for the below roles

Responsibilities

Surveillance Monitoring: Continuously monitor live CCTV feeds across multiple client sites, identifying suspicious activities, unauthorized access, or safety hazards in real time.

Alarm Response: Acknowledge and respond to all security alarms (intrusion, fire, panic buttons), immediately dispatching patrol guards or emergency services as required.

Incident Logging: Maintain a detailed and accurate incident logbook, recording all events, alarm activations, guard check-ins, and communications with field teams.

Radio & Dispatch Communication: Operate two-way radios and communication systems to coordinate guard movements, relay urgent instructions, and confirm patrol completion.

System Health Checks: Perform routine checks on CCTV cameras, monitors, recording equipment, and alarm panels to ensure all systems are operational; report technical faults promptly.

Access Control Monitoring: Verify and grant/deny remote access to client premises via electronic access control systems, ensuring only authorized personnel enter restricted areas.

Emergency Protocols: Activate pre-defined emergency response procedures during incidents (e.g., robbery, fire, medical emergencies) and liaise with police, fire, or ambulance services.

• Continuously monitor live CCTV feeds across multiple client sites, identifying suspicious activities, unauthorized access, or safety hazards in real time.
• Acknowledge and respond to all security alarms (intrusion, fire, panic buttons), immediately dispatching patrol guards or emergency services as required.
• Maintain a detailed and accurate incident logbook, recording all events, alarm activations, guard check-ins, and communications with field teams.
• Operate two-way radios and communication systems to coordinate guard movements, relay urgent instructions, and confirm patrol completion.
• Perform routine checks on CCTV cameras, monitors, recording equipment, and alarm panels to ensure all systems are operational; report technical faults promptly.
• Verify and grant/deny remote access to client premises via electronic access control systems, ensuring only authorized personnel enter restricted areas.
• Activate pre-defined emergency response procedures during incidents (e.g., robbery, fire, medical emergencies) and liaise with police, fire, or ambulance services.