WE ARE RECRUITING

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Commercial Key Account Associates

(Woman or Man)

Education

A minimum of a bachelor’s degree in Business Administration, Sales, Marketing, or a related field.

Experience

At least 2-3 years’ work experience in key account management, business development, or commercial sales.

Location

Dar es Salaam,Tanzania.

Your profile

• Strong sense of organization, accuracy, and attention to detail in managing key accounts and commercial operations
• Analytical mindset with the ability to interpret sales data, client performance, and market trends to support business decisions
• Proficiency in office automation tools and CRM or ERP systems (e.g., Excel, Salesforce, SAP)
• Solid knowledge of account management, client relationship practices, contract management, and basic commercial principles
• Team player with reliability, integrity, and the ability to perform effectively under pressure and tight deadlines
• Proactive, with strong initiative and problem-solving skills in addressing client issues and commercial challenges
• Excellent oral and written communication skills for clear reporting, client coordination, and stakeholder engagement
• Fluency in English (written and spoken)

Your challenges

• Translate commercial policies, client agreements, and internal processes into actionable account management procedures, ensuring effective implementation across the department.
• Monitor key account activities, analyze sales and performance data, and share insights with management and relevant teams.
• Conduct or coordinate performance reviews and client account audits to ensure efficiency, compliance, and adherence to company standards.
• Develop, formalize, and continuously improve account management procedures, ensuring clarity, consistency, and alignment with company policies.
• Collect and maintain all required client documentation, contracts, reports, and account data to support reporting, audits, and decision-making.
• Manage account performance forecasts, client engagement metrics, and commercial targets in coordination with sales and operations teams.
• Ensure timely reporting of account activities, performance tracking, and monitoring of progress against targets.
• Develop a strong understanding of company operations and client businesses to assess commercial impacts across departments and the overall business strategy.
• Maintain up-to-date knowledge of commercial policies, industry regulations, compliance standards, and internal processes to ensure effective account management and adherence to company guidelines.

• Translate commercial policies, client agreements, and internal processes into actionable account management procedures, ensuring effective implementation across the department.
• Monitor key account activities, analyze sales and performance data, and share insights with management and relevant teams.
• Conduct or coordinate performance reviews and client account audits to ensure efficiency, compliance, and adherence to company standards.
• Develop, formalize, and continuously improve account management procedures, ensuring clarity, consistency, and alignment with company policies.
• Collect and maintain all required client documentation, contracts, reports, and account data to support reporting, audits, and decision-making.
• Manage account performance forecasts, client engagement metrics, and commercial targets in coordination with sales and operations teams.
• Ensure timely reporting of account activities, performance tracking, and monitoring of progress against targets.
• Develop a strong understanding of company operations and client businesses to assess commercial impacts across departments and the overall business strategy.
• Maintain up-to-date knowledge of commercial policies, industry regulations, compliance standards, and internal processes to ensure effective account management and adherence to company guidelines.

• Strong sense of organization, accuracy, and attention to detail
• Analytical mindset
• Proficiency in office automation tools and CRM or ERP systems (e.g., Excel, Salesforce, SAP)
• Solid knowledge of account management, client relationship practices, contract management, and basic commercial principles
• Team player with reliability and integrity
• Ability to perform effectively under pressure and tight deadlines
• Proactive with strong initiative and problem-solving skills
• Excellent oral and written communication skills
• Fluency in English (written and spoken)

• A minimum of a bachelor’s degree in Business Administration, Sales, Marketing, or a related field.