Cards Systems & Operations Specialist
2025-05-02T13:13:09+00:00
I&M Bank (T) Limited
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FULL_TIME
Dar es Salaam
Dar es Salaam
00000
Tanzania
Banking
Computer & IT
2025-05-16T17:00:00+00:00
Tanzania
8
Job Purpose
The responsibilities converge multifunctional and specialized card systems functions to improve service interoperation and controls. Jointly with Vendors, the role ensures that interconnections enhance performance and capabilities. The role holder works closely with cross-functional team to fulfil business goals.
Key Responsibilities /Tasks
1- Support 24/7 card system development and operations at Bank and subsidiaries.
2- Support resolutions of L2/L3 escalations at Bank and Group entities respectively.
3- Fine tune card system to improve user experience and services.
4- Manage life cycle of user creation and application privileges.
5- Collaborate with application vendor to collate logs for analysis and solutions.
6- Maintain card systems calendars and support operations of Card systems EOD process.
7- Evaluate performance of systems events and messages in support of service components.
8- Test fixes, setup tools and utilities applicable to systems integration and enhancements.
9- Develop secure Key controls and operations in fulfilment of security mandates.
10- Maintain reliable operations on Way4 DR and branded card network services.
11- help develop procedures hosted in Card billing and payments systems
12- Support the operations of automated processes on customer schedules.
13- Evaluate performance of card events, risk classifiers and interfacing systems
14- Couch and build technical capacities among the team.
15- Evaluate technical performance and help prepare root cause on incidences.
16- Jointly with other stakeholders, develop plans for log rotations and performance.
17- Help develop card operations standards and regulatory controls /PCI-DSS
18- Support Change transition, configurations, and performance evaluation.
19- Maintain configurations documents on card systems and operations.
20- Develops and tests Card systems API’s and associated services
21- Manage card systems change and transition at Bank and Group entities.
22- Implement and monitor approved audit recommendations that applies to Card Systems.
Skills, Knowledge and Abilities
- Knowledge on IT regulations, frameworks / best Practices – ISO 27001/PCI-DSS/FIPS, NIST
- Good Understanding of ISO 8583
- Working Knowledge of Oracle, SQL, PL-SQL, JAVA, C++, .NET and related fields.
- Working Knowledge from Card Payment schemes / Network Operations
- Knowledge on IT regulations, frameworks / best Practices – ISO 27001/PCI-DSS/FIPS, NIST
- Working Knowledge of UNIX / Linux / MS Windows Server / Solaris
Academic Qualifications
- Bachelor’s degree in Information Technology, Computer Science or related field
Professional Qualifications
- Training / Certification in Oracle, SQL, PL-SQL, JAVA, C++, .NET and related fields.
- Training /Certification in switching technology / Network and ATM Switch
Working Experience Required
- Senior Level – (5 – 6) years’ relevant experience in a similar organization.
Other Preferred Qualifications:
- Demonstrate high levels of integrity.
- Excellent communication and interpersonal skills
- Technology and domain knowledge.
- Strong problem-solving and analytical abilities.
Support 24/7 card system development and operations at Bank and subsidiaries. 2- Support resolutions of L2/L3 escalations at Bank and Group entities respectively. 3- Fine tune card system to improve user experience and services. 4- Manage life cycle of user creation and application privileges. 5- Collaborate with application vendor to collate logs for analysis and solutions. 6- Maintain card systems calendars and support operations of Card systems EOD process. 7- Evaluate performance of systems events and messages in support of service components. 8- Test fixes, setup tools and utilities applicable to systems integration and enhancements. 9- Develop secure Key controls and operations in fulfilment of security mandates. 10- Maintain reliable operations on Way4 DR and branded card network services. 11- help develop procedures hosted in Card billing and payments systems 12- Support the operations of automated processes on customer schedules. 13- Evaluate performance of card events, risk classifiers and interfacing systems 14- Couch and build technical capacities among the team. 15- Evaluate technical performance and help prepare root cause on incidences. 16- Jointly with other stakeholders, develop plans for log rotations and performance. 17- Help develop card operations standards and regulatory controls /PCI-DSS 18- Support Change transition, configurations, and performance evaluation. 19- Maintain configurations documents on card systems and operations. 20- Develops and tests Card systems API’s and associated services 21- Manage card systems change and transition at Bank and Group entities. 22- Implement and monitor approved audit recommendations that applies to Card Systems.
Knowledge on IT regulations, frameworks / best Practices – ISO 27001/PCI-DSS/FIPS, NIST Good Understanding of ISO 8583 Working Knowledge of Oracle, SQL, PL-SQL, JAVA, C++, .NET and related fields. Working Knowledge from Card Payment schemes / Network Operations Knowledge on IT regulations, frameworks / best Practices – ISO 27001/PCI-DSS/FIPS, NIST Working Knowledge of UNIX / Linux / MS Windows Server / Solaris
Bachelor’s degree in Information Technology, Computer Science or related field Professional Qualifications Training / Certification in Oracle, SQL, PL-SQL, JAVA, C++, .NET and related fields. Training /Certification in switching technology / Network and ATM Switch Working Experience Required Senior Level – (5 – 6) years’ relevant experience in a similar organization. Other Preferred Qualifications: Demonstrate high levels of integrity. Excellent communication and interpersonal skills Technology and domain knowledge. Strong problem-solving and analytical abilities.
JOB-6814c4e5c1541
Vacancy title:
Cards Systems & Operations Specialist
[Type: FULL_TIME, Industry: Banking, Category: Computer & IT]
Jobs at:
I&M Bank (T) Limited
Deadline of this Job:
Friday, May 16 2025
Duty Station:
Dar es Salaam | Dar es Salaam | Tanzania
Summary
Date Posted: Friday, May 2 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Job Purpose
The responsibilities converge multifunctional and specialized card systems functions to improve service interoperation and controls. Jointly with Vendors, the role ensures that interconnections enhance performance and capabilities. The role holder works closely with cross-functional team to fulfil business goals.
Key Responsibilities /Tasks
1- Support 24/7 card system development and operations at Bank and subsidiaries.
2- Support resolutions of L2/L3 escalations at Bank and Group entities respectively.
3- Fine tune card system to improve user experience and services.
4- Manage life cycle of user creation and application privileges.
5- Collaborate with application vendor to collate logs for analysis and solutions.
6- Maintain card systems calendars and support operations of Card systems EOD process.
7- Evaluate performance of systems events and messages in support of service components.
8- Test fixes, setup tools and utilities applicable to systems integration and enhancements.
9- Develop secure Key controls and operations in fulfilment of security mandates.
10- Maintain reliable operations on Way4 DR and branded card network services.
11- help develop procedures hosted in Card billing and payments systems
12- Support the operations of automated processes on customer schedules.
13- Evaluate performance of card events, risk classifiers and interfacing systems
14- Couch and build technical capacities among the team.
15- Evaluate technical performance and help prepare root cause on incidences.
16- Jointly with other stakeholders, develop plans for log rotations and performance.
17- Help develop card operations standards and regulatory controls /PCI-DSS
18- Support Change transition, configurations, and performance evaluation.
19- Maintain configurations documents on card systems and operations.
20- Develops and tests Card systems API’s and associated services
21- Manage card systems change and transition at Bank and Group entities.
22- Implement and monitor approved audit recommendations that applies to Card Systems.
Skills, Knowledge and Abilities
- Knowledge on IT regulations, frameworks / best Practices – ISO 27001/PCI-DSS/FIPS, NIST
- Good Understanding of ISO 8583
- Working Knowledge of Oracle, SQL, PL-SQL, JAVA, C++, .NET and related fields.
- Working Knowledge from Card Payment schemes / Network Operations
- Knowledge on IT regulations, frameworks / best Practices – ISO 27001/PCI-DSS/FIPS, NIST
- Working Knowledge of UNIX / Linux / MS Windows Server / Solaris
Academic Qualifications
- Bachelor’s degree in Information Technology, Computer Science or related field
Professional Qualifications
- Training / Certification in Oracle, SQL, PL-SQL, JAVA, C++, .NET and related fields.
- Training /Certification in switching technology / Network and ATM Switch
Working Experience Required
- Senior Level – (5 – 6) years’ relevant experience in a similar organization.
Other Preferred Qualifications:
- Demonstrate high levels of integrity.
- Excellent communication and interpersonal skills
- Technology and domain knowledge.
- Strong problem-solving and analytical abilities.
Work Hours: 8
Experience in Months: 60
Level of Education: bachelor degree
Job application procedure
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