Customer Service Jobs at Ericsson,

Deadline of this Job: 06 December 2022

JOB DETAILS:
Customer Project Manager Graduate- Tanzania Job Vacancy at Ericsson
• As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you’re welcomed as your own perfectly unique self and celebrated for the skills, talent, and perspective you bring to the team. Are you in?

Come, and be where it begins.
• Ericsson is growing! Our Ericsson Tanzania Graduate Program will start in Jan 2023 and focuses on technology leadership. Our aim is to attract and guide the most hardworking, innovative, and creative technology minds.
• We are looking for Project Management Graduate who is passionate about Project management from establishing project plan baseline, drive project execution and handle project finance to deliver on our customers expectation.
• We are looking for graduates who have completed their studies between 2021/2022 with one of the following bachelor’s degrees:
• Project Management, Engineering, Telecommunications or equivalent. Candidates who have attended project management course will be an added advantage
• Candidate should not have more than 1-year work experience



Deadline of this Job: 30 November 2022


JOB DETAILS:
Duties and Responsibilities:
• CRM and sales related daily routine and tasks incl. Internal/external correspondence
• Handle processing of client orders with accuracy and timeliness
• Update the information of the Customer Report system in accordance with the guidelines, produce, compile various reports concerning customer comments;
• Organize and arrange menu presentation based on Sales Excellence process using the applicable tools, to meet the customer and internal requirements
• Ensure the inventory and equipment control is taken according to customer instructions and submitted to the customers within deadline
• Efficient coordination and cooperation with departments
• Planning and organization incl. Cost and budget control, Reporting;
• Quotations, calculations, analysis of complex data
• Advanced use of tools as MS office incl. PP, Pastel system, EGS-system
• Documenting customer interactions and ensure adherence to policies and processes

Skills and Qualifications:
• Completion of a Masters degree in Business, Economics or Finance
• 3 years of successful, previous experience in corporate environment.
• Strong analytical and organizational skills and capacity to work under pressure;
• Excellent computer-skills specially of EXCEL; PP;
• Proactive, well organized, problem solving; dedicated; team-player;
• Confidence in Sales environment
• Excellent (fluent) verbal and written communications skills in English;
• Tanzanian