Deadline of this Job: 18 October 2022
JOB DETAILS: DEPARTMENTS: Human Resource and Administration
Minimum Qualification:
None
Education Requirement: No Requirements
Deadline of this Job: 20 October 2022
JOB DETAILS: Lodge Manager Job Vacancy at Expert Consultancy
Our client, operating VIP Lodge in Maswa Game Reserve, is looking for a passionate & well Experienced Lodge Manager to be based on one of their properties in the Meatu District Simiyu Region in Tanzania.
The successful candidate MUST have at least 8 years of Management experience in a 5 star Lodge/Luxury Camp. Experience having worked in one of Northern Circuit National park and knowledge of the both English & Kiswahili language is a MUST.
Reports to: The Lodges General Manager
Salary: Good package will be negotiatead
Lodge Manager Job Responsibilities
• Directly manage all facets of the client property including revenue management, marketing, Front Office, Food & Beverage, recruiting & training, customer service and achieving financial targets
• Be responsible for leading and developing their team to ensure the lodge’s profitability and success
• Maintain a focus on driving rooms and F&B revenue while growing a high level of guest experience
• Be instrumental in driving changes and improvements in performance and implementing strategies in line with business objectives
• Manage client Guest’s experience
• Deliver the Client Brand experience to their guests
• Provide Inspired Leadership for the Organization
• Develop, Implement and review operational policies and procedures
• Help promote a company culture that encourages top performance and high morale
• Ensure compliance in Occupational Safety, Health and Security, Environmental policies, Employment laws and all statutory and regulatory obligations.
Qualifications for the Lodge Manager Job Includes
• A diploma/degree in hospitality, hotel management or related business study
• At least 8 years’ experience in Hotel operations in a property of the same or higher standard, with 5 years in a Management role
• A working experience in Property Management Systems
• Service focused personality is essential and previous leadership experience required
• Exceptional communication and presentation skills
• A mature, collaborative approach and attention to the small things that make a difference is what makes you stand out above the rest
• A proven ability to build and maintain good relationships with all stakeholders
• Ability to lead by example, believe in a strong team culture and set the scene for high performance
• Passionate and motivated by success to see both yourself and your guest service team thrive
• A willingness to help and get involved whenever it is required by your team
• A proven track record of inspiring and motivating people while fostering a positive, creative and rewarding culture
• Confidence in your capability to effectively resolve difficult situations and implement solutions that improve the service levels and financial results of the business
Expected work ethics
• You should be someone who appreciate the needs and basic expectations of client guests to ensure satisfaction
• You need to have pride in the work you do, how you present yourself, and how you communicate with client guests and your colleagues
• Someone who act with honesty and integrity, which means doing the right things, at all times, even if no one is watching
• We prefer someone who can use own initiative and creativity to always find the best way to solve a problem for a guest or a colleague
• Our client believe in a team work with colleagues across all departments to deliver the highest level of service at all times
• Our client passionate on hospitality service is immeasurable, so you must be ready to show dedication, commitment and are always willing to go the extra mile
• Its corporate that Every day, try their best to make our guests feel special
• It’s working community with proudness to represent their brand group and Tanzania as a unique destination to the guests from all over the world.