Tracking Customer Care Jobs at Mohammed Enterprises Tanzania Ltd - MeTL - Career Opportunity in Tanzania

Vacancy title:
Tracking Customer Care

[ Type: FULL TIME , Industry: Consulting , Category: Management ]

 

Jobs at:

Mohammed Enterprises Tanzania Ltd - MeTL

Deadline of this Job:
20th November 2019  

Duty Station:
Within Tanzania , Tanzania , East Africa

Summary
Date Posted: Friday, November 08, 2019 , Base Salary: Not Disclosed


JOB DETAILS:
METL Group is Tanzania's largest home-grown company, worth more than $1 billion with a presence in 11 countries in Africa, such as Uganda, Ethiopia Kenya, Rwanda, Burundi Zambia, Mozambique, Malawi, DR Congo and of course Tanzania. From providing logistic services to manufacturing products and brands that people love, METL group helps growth in the African Market and beyond. .

  Candidate should be able to perform the following:
• Learn the vehicle tracking web application
• Provide training t the tracking operators, tracking supervisors and unit head
• check the inventory status of the devices with the help of control room operator based on the calls received
• Inform all new updates in tracking system to unit heads and tracking operators
• Prepare and update the helpdesk issues tracker on a daily bases
• prepare and share consolidates and other tracking related reports to operations manager
• communicate through email & calls with all divisions/ customers and internal team for work coordination
• Maintain proper records for vehicles & devices transfer
• Close the help desk calls with inventory details
• Receiving new device request and check up request through tracking helpdesk,email or phone from all units/ customers and update in the local helpdesk system and inform to field coordinator
• Communicate and follow up all the complaints with field coordinator
• Filing of all documents ( like job card, inventory , vouchers) systematically and requlary
• Highlight any issue that requires specially( immediate attention to the operations
• Shall practice flexibility to land wherever needed


Job Skills: Not Specified


  Candidate should have:
• Diploma in any customer relations
• Experience in GPS vehicle tracking & monitoring , supervison,monitoring
• Salary will be Tsh 500,000/= gross
• Good communication skills


Job Education Requirements: Not Specified

Job Experience Requirements: Not Specified

 

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Job application procedure
Apply this Job by Send your Application letter to recruitment@metl.net  Only qualified candidates will be contacted , METL Company group is equal opportunity employer and hence encourage special challenged and female to apply.

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Job Info
Job Category: Customer Service jobs in Tanzania
Job Type: Full-time
Deadline of this Job: 20th November 2019
Duty Station: Tanzania
Posted: 08-11-2019
No of Jobs: 1
Start Publishing: 08-11-2019
Stop Publishing (Put date of 2030): 09-11-2065
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