Summary
Date Posted: Thursday, January 23, 2020 , Base Salary: Not Disclosed

JOB DETAILS:
Regionally relevant. Locally grounded. With a history of doing business in Africa for over a hundred years, we have a presence across 12 countries in Africa. A career at Barclays Africa promises opportunity and challenge - an opportunity to be part of an organisation that is changing the future of banking, and the challenge to drive the change and lead us into the future.

Job Purpose. Drive awareness of the Barclays Tanzania digital product set within the Frontline community. Enabling colleagues to promote engage and discuss with authority the current Barclays Tanzania digital offering, future Barclays Tanzania innovation products and leading digital industry applications. .

  Main accountabilities and approximate time split
• Act as a digital adoption ambassador across BBT, engaging with the business to embrace the digital workplace and digital adoption to drive growth in products and services.
• Establish and grow a community of digital ambassadors across the organisation.
• Own, document and deliver support and training literature for the digital ambassador community.
• Be regarded as a subject matter expert who communicates in a variety of ways; verbally, written, social tools, face to face.
• Deliver a culture of expert support and digital collaboration.
• Communicate regularly and clearly to paint a clear picture of requirements, performance.
• Identify opportunities to maximise our digital offering and areas where we can lead within our industry and the digital market place.
• Utilise both internal and external technical advances and a comprehensive knowledge of internal processes and products to implement change.
• Proactively seek ideas and feedback from the business – engaging directly with internal stakeholders to deliver optimum digital solutions to business issues and showcasing best practice.
• Proactively develop and drive the necessary knowledge and skills required to achieve successful delivery of digital awareness and adoption, driving an increase in the understanding and benefits of digital products and services across BBT and our customers.
• Develop and maintain internal and external relationships in line with the agreed digital strategy to remain at the forefront of emerging technologies.
• Capture own and resolve any digital service issues identified to improve satisfaction and contribute to improve advocacy.
• Proactively and reactively provide support across a number of branches and operational teams across a regional footprint while maintaining a clear view of operational models for our digital products and services.
• Provide analysis and expertise from Management Information and KPIs to stakeholders to evidence the value adding activities and help to drive additional digital enhancements.
• Be a role model across BBT, communicate with passion, enthusiasm and authority and embrace change as a way of working, lead by example when communicating new initiatives, products and tools.

Job Skills: Not Specified

Qualifications Digital familiarity (Meets some of the requirements and would need further development), Enabling team success (Meets some of the requirements and would need further development), Experience in a similar environment, Higher Certificates and Advanced National (Vocational) Certificates - Business, Commerce and Management Studies, Openness to change (Meets some of the requirements and would need further development)

Job Education Requirements: Not Specified
Job Experience Requirements: Not Specified

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Job application procedure
To apply please click here https://absa.wd3.myworkdayjobs.com/en-US/Barclays_Careers/job/Barclays-House---BBT/Digital-Channel-Leader_R-15904303 

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