Vacancy title:
Customer Service Agent (Re-Advertised)
Jobs at:
Fastlink Safaris LimitedDeadline of this Job:
31st August 2019
Summary
Date Posted: Monday, August 12, 2019 , Base Salary: Not Disclosed
JOB DETAILS:
Position: Customer Service Agent (Re-Advertised)
Reports to: Branch Manager
Deadline: 31st August, 2019.
Duties and Responsibilities:
• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed..
Job Skills: Not Specified
Knowledge and Skills:
• Diploma, general education degree or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.
• Fluency in English and Swahili..
Job Education Requirements: Diploma
Job Experience Requirements:+ years
{module 312}
Job application procedure
Click Here to Apply https://forms.gle/ek8BuLNjyxp3mXzp6
All Jobs
Join a Focused Community on job search to uncover both advertised and non-advertised jobs that you may not be aware of. A jobs WhatsApp Group Community can ensure that you know the opportunities happening around you and a jobs Facebook Group Community provides an opportunity to discuss with employers who need to fill urgent position. Click the links to join. You can view previously sent Email Alerts here incase you missed them and Subscribe so that you never miss out.