Vacancy title:
Manager; Transaction Solutions (Agri Wholesale & Partnerships)

[Type: FULL_TIME, Industry: Finance, Category: Management]

Jobs at:
NMB

Deadline of this Job:
Monday, October 20 2025

Duty Station:
Head Office | Dar es Salaam | Tanzania

Summary
Date Posted: Monday, October 6 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Job Purpose:

Responsible for managing Agri-Wholesale and Partnerships Solutions and implementations which encompasses the end-to-end product cycle, with expectations of value-added solutions which require out-of-the-box design, best practice and high standards of execution.

Main Responsibilities:

Business Direction

• Participate in client engagements, sales initiatives while working with cross functional teams to ensure seamless transition for ongoing client service delivery.
• Collaborate with Senior Manager to define strategies pertaining to digital payment and collection solutions for Agri-Wholesale customers & Wholesale banking partners in providing cash management digital solutions
• Craft tailored Agri-Wholesale products and partnership services in line with clients financial goals and impact objectives.
• Cultivate and nurture relationships with key stakeholders on the Agri-business & digital solution partners such as Money Transfers Organizations (MTOs), government agencies etc.
• Manage Risk and Regulatory issues related to Agri-Wholesale & partnership products, including managing inter-team and technology dependencies to mitigate project and product risks.
• Stays abreast of competitive and strategic trends in the market, and incorporates into the innovation and product development pipeline as well as to product positioning and pricing strategies
• Develop empathy and understanding of current challenges within Transaction Banking
• Work with clients across the enterprise to develop a comprehensive solution tools/products/integrations, APIs, UIs/modals, process change
• Interpret market data to drive product development strategies and investment recommendations.
• Conduct thorough market research and competitor analysis to identify growth opportunities and emerging trends.
• Prioritize and rationalize roadmap against business needs, longer term platform health and partnership needs
• Apply project management skills to manage assigned complex transaction services-based project in Agri-Wholesale customers and Wholesale banking partnerships
• Collaborate with various partner teams to inform end customer experiences based on our data capabilities
• Ensure compliance with regulatory requirements governing Agri-Wholesale cash management solutions and Wholesale partnerships business.
• Conduct thorough market research and competitor analysis to identify growth opportunities and emerging trends.
• Build relationships with internal service providers, including Marketing, Communications and Operations, and ensure that service level agreements are implemented and maintained where appropriate.
• Provide input to Sales Managers for product-specific sales campaigns focusing on Agri-Wholesale and partnership business.
  
  Business Management
• Innovate & capture requirements for the client and iterate design and delivery with the technical team.
• Prioritize different, and possibly competing, requirements to a coherent product delivery
• Translate what an end customer requires in terms of functional requirements.
• Collaborate relationship management teams in Agri-Wholesale and government businesses to provide end-to-end solutions to clients.
• Translate end customer requirements into functional specifications and collaborate with product managers to provide end-to-end solutions
• Liaise with Technology, Operations and Client Segment for standard activities as part of complex deals.
• Review and provide feedback on product satisfaction surveys and customer complaints.
• Engage in consistent promotion of digitized solutions for cross border market visibility and uptake.
• Engage all relevant bank teams in product development and testing
• Support post implementation review with the client for all complex deals along with relevant cross functional teams.
• Ensure sales programs and selling call plans are always in place, ensure proper execution schedules are monitored and adhered to by all subordinates.
• Collaborate with Client Delivery on customer satisfaction survey feedback on related solutions.

Knowledge and Skills:

• Comprehensive knowledge of Tanzanian Banking products and systems that support them, and a good understanding of other international products.
• In-depth understanding of product offerings in the wider financial services industry.
• Expertise in Transaction Banking products and procedures including related digital solutions
• Ability to review and analyze workflows and procedure to drive process improvements and enhance client experience
• Well versed in local industry regulations and guidelines.
• Understanding of client segmentation and collaborative approach in working with cross functional teams.
• Communication skills, both written and oral
• Leadership
• Business planning & analytical skills
• Adequate understanding of various bank systems and emerging Technology relevant to financial services solutions
• Stakeholder management
• Excellent project management skills and good understanding of structuring solutions.
• Risk management, credit and strong analytical skills.

Qualifications and Experience:

• Bachelor's Degree in Banking, Business, Computer Science, Finance or related fields.
• Certification in project management is an added advantage
• Master's degree in business studies is an added advantage
• Postgraduate education in Banking and/or Banking certification(s) is an added advantage
• At least 4 years' experience in Transactional Banking products and solutions, cash management, and project management.

Work Hours: 8

Experience in Months: 48

Level of Education: bachelor degree

Job application procedure

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