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Vacancy title:
Customer Service Interns
[Type: FULL_TIME, Industry: Telecommunications, Category: Customer Service]
Jobs at:
Intelligra Solution Ltd
Deadline of this Job:
Friday, August 1 2025
Duty Station:
Tanzania | Dar es Salaam | Tanzania
Summary
Date Posted: Friday, July 25 2025, Base Salary: Not Disclosed
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Learn more about Intelligra Solution Ltd
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JOB DETAILS:
At Intelligra Solutions Ltd, we’re proud to be pioneers in smartphone financing across Africa. Our innovative platform brings together device manufacturers, financiers, and mobile network operators to make smartphones more accessible and affordable for underserved communities.
Are you confident, articulate, and ready to gain real-world experience in customer engagement?
We’re looking for motivated interns to join our Customer Service Department, with a focus on outbound calls.
What you’ll be doing:
- Making outbound calls to reminding customers on their bundle renewal
- Making outbound calls to onboarding the new customers
- Assist in resolving customer inquiries and concerns with professionalism and courtesy.
- Guiding customers on how to use the services
- Support the team in maintaining high levels of customer satisfaction.
- Learn and apply effective communication and customer service techniques during interactions.
What We’re Looking For:
- A recent graduate in Business, IT, Communications, or a related field.
- Strong communication skills in both English and Swahili.
- Good interpersonal skills and a positive attitude.
- Willingness to learn and work in a fast-paced, target-driven environment.
- Attention to detail.
- Flexibility to work in shifts, if required
What We Offer:
- Hands-on training and experience in customer service.
- Mentorship and support from experienced professionals.
- A dynamic and collaborative work environment.
- Potential for full-time employment based on performance.
Work Hours: 8
Experience: No Requirements
Level of Education: bachelor degree
Job application procedure
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