Summary
Date Posted: Tuesday, February 18, 2020 , Base Salary: Not Disclosed

JOB DETAILS:
United Republic Of Tanzania President’s Office Public Service Recruitment Secretariat
Ref.No.Ea.7/96/01/K/161 17th February, 2020
Vacancies Announcement- Temporary Employment
On behalf of Tanzania Electric Supply Company Limited (TANESCO); Public Service Recruitment Secretariat invites dynamic and suitably qualified Tanzanians to fill (92) vacant posts.

Tanzania Electric Supply Company Limited (TANESCO) is a Parastatal organization established by Memorandum and Articles of Association incorporated in 26th November 1931 which established Tanzania Electric Supply Company Limited (the then Tanganyika Electric Supply Company Limited -TANESCO). The Company generates purchases, transmits, distributes and sells electricity to Tanzania Mainland and sells bulk power to the Zanzibar Electricity Corporation (ZECO), which in turn sells it to the Public in Islands of Unguja and Pemba. TANESCO owns most of the electricity generating, transmitting and distributing facilities in Tanzania Mainland with estimated population of 50 million. .

Duties And Responsibilities
• Provide quality services to the customers to ensure their needs are timely and effectively attended;
• Ensure all reported or documented technical faults (Temporary Breakdown) are closed and follow-up of the open issues and individual customers are done timely to ensure minimal complain and effectiveness of our service to clients;
• Handle all customer care issues at the region and become the official first point of contact with a customer to ensure no issues lay unattended and all complaints and cases are closed in the minimal time with less interruptions to a customer;
• Deal with customer service survey feedback to ensure excellent customer care services is given to our clients and their needs are responded timely;
• Regularly and timely update customers in the region on issues regarding our services such as products and services; planned and unplanned maintenance; and • Advice Regional Customer Relation Officer on all customer care issues at the region to ensure, value and quality services are provided.

Job Skills: Not Specified

QUALIFICATIONS AND EXPERIENCE Bachelor Degree either in Marketing, Business Administration (majoring in Marketing or Public Relations) or Mass Communication and Public Relations from recognized Institution; Computer knowledge is compulsory; and relevant working experience of one (1) year in a reputable organization.

Job Education Requirements: Not Specified

Job Experience Requirements: Not Specified

Work Hours: 8

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Job application procedure
GENERAL CONDITIONS
• All applicants must be Citizens of Tanzania generally with an age not above 45 years;
• All posts are on contractual basis of twelve months;
• Applicants must attach an up-to-date Curriculum Vitae (CV) having reliable contacts; postal address/post code, e-mail and telephone numbers;
• Applicants should apply on the strength of the information given in this advertisement;
• Applicants must attach their certified copies of the following certificates:-
o Postgraduate/Degree/Advanced Diploma/Diploma/Certificates;
o Postgraduate/Degree/Advanced Diploma/Diploma transcripts;
o Form IV and Form VI National Examination Certificates;
o Professional Registration and Training Certificates from respective Registration or Regulatory Bodies;
o Birth certificate;
• Attaching copies of the following certificates is strictly not accepted: -
o Form IV and form VI results slips;
o Testimonials and all Partial transcripts;
• Overqualified candidates should not apply;
• An applicant must upload recent Passport Size Photo in the Recruitment Portal;
• An applicant employed in the Public Service should route his application letter through his respective employer;
• An applicant who is retired from the Public Service for whatever reason should not apply;
• An applicant should indicate three reputable referees with their reliable contacts;
• Certificates from foreign examination bodies for Ordinary or Advanced level education should be verified by The National Examination Council of Tanzania (NECTA) and for Technical Education by National Council for Technical Education (NACTE);
• Certificates from Foreign Universities should be verified by The Tanzania Commission for Universities (TCU);
• An applicant with special needs/case (disability) is supposed/advised to indicate;
• A signed application letter should be written either in Swahili or English language and Addressed to Secretary, Presidents Office, Public Service Recruitment Secretariat, Utumishi House, 8 Kivukoni Road, 11102 Dar Es Salaam.
• Deadline for application is 1st March, 2020.
• Only short listed candidates will be informed on a date for interview and;
• Presentation of forged certificates and other information will necessitate to legal action;

NOTE: All applications must be sent through Recruitment Portal by using the following address; http://portal.ajira.go.tz/  and not otherwise (This address also can be found at PSRS Website, Click ‘Recruitment Portal’)

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