Summary
Date Posted: Monday, June 20, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Major Functions:
• Answer telephone and direct calls to relevant destinations in the office and outside the office
• Take and relay messages to relevant staff and provide information to callers
• Organize and manage the Country Office Front Desk including receiving visitors, determining their business, and directing them to the relevant offices.
• Organize appointments for Senior Officers as appropriate
• Keep track of the office phone use, prepare monthly summary reports, and advice on telephone bill charges
• Ensure effective functioning of office telephone lines
• Ensure posts /mails are collected from the Post Office;
• Receive, date stamp and review all incoming mails and faxes and distribute to the appropriate staff with correspondences recorded in appropriate logbooks.
• Maintain proper record/contact list of staff database and of key stakeholders, partners, and WWF Offices globally for quick access.
• Regularly, keep track of senior staff movements and maintain staff movement schedule, a record of key visits and official events to facilitate better plans for appointments, meetings, and field visits as may be appropriate.
• Support staff in flight booking through WWF Air travel agents and preparation of air travel LPO
• Receive air travel invoices and reconcile with LPO's and submit to Finance office for payment process.
• Deal with queries from the public and customers and monitor visitor access and maintain security awareness
• Manages internal conference and meeting room bookings.
• Monitor movements and maintain reception and conference room assets.
• Ensures the Reception area is clean and arranged in manner that represents office environment.
• Undertake any other responsibilities as may be assigned by the supervisor.

Required Qualification
• At least an Advanced Diploma in Business Administration/ Public relations coupled with Customer Care skills and/or Office management training,
• Minimum of three to five years relevant work experience with proven skills in managing telephone operations /switch board for a large/busy organization.
• Experience in working with international agencies and a variety of partners/customers;
• Computer literate.
• Excellent communication skills both written and oral English and Kiswahili are indispensable;
• Interest in working with an Environmental Management Organization.
• Should be flexible, articulate and ability to work with minimal supervision

Work Hours: 8

Experience in Months: 36

Level of Education: Postgraduate Degree

Job application procedure
Additional information, Interested applicants may get the detailed Terms of Reference (ToR) through the following websites: https://www.wwf.or.tz/jobs _and_opportunitfes/jobs/ Applications must include a complete Cover Letter & CV with full contact details of three referees and should be addressed to the People & Culture Manager, via email to: hresources@wwftz.org  by Monday, 04th July 2022 at 3:30 pm.
• Only shortlisted candidates will be contacted and the interviews.

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