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Vacancy title:
Product Specialist
Jobs at:
SandvikDeadline of this Job:
08 July 2022
Within Tanzania , Dar es Salaam , East Africa
Summary
Date Posted: Monday, June 27, 2022 , Base Salary: Not Disclosed
Learn more about Sandvik
Sandvik jobs in Tanzania
JOB DETAILS:
Job Profile
• Act as the subject matter expert, using an understanding of concepts and principles in the area of expertise,
• To be the division technical contact person – with two-way communication; to Sales Area and to EQ Product Line/factory,
• Collaborate with Level 6 Product Line Managers within the Sales Area,
• Ensure frontline readiness for new technologies and new product introductions (parts, resources, training) and be proactive with an operational readiness plan
• Root Cause Analysis/Trouble Shooting (only 2nd line support),
• Collects technical feedback in Sales Area (inputs into Database),
• Make recommendations based on reports to better serve the customer and improve processes.
• Perform adjustments of systems on client equipment.
• Work proactively to develop new solutions to prevent recurring problems.
• Upon request, provide application advice to sales and review operating cost proposals.
• Takes technical and application ownership of market releases of new products and new product versions, and ramp down old products.
• Conduct product launch, testing and commissioning services.
• Support operational readiness activities for large projects.
• Support in technical details during New Product Development (NPD) process.
• Aftermarket support to Equipment divisions and Sales Areas.
• Prepare and execute all activities in line with SHEQ rules, regulations, procedures, instructions, guidelines, and promote awareness, including addressing anomalies to others.
• Coach, Mentor, Trainer (incl. knowledge transfer between factory and Sales Area).
• Collaborate with Parts & Services division and take technical responsibility toward training interventions in relevant Sales Area.
Your Profile
• Training in key aspects of technical trades.
• Minimum 7 years Technical experience in the Mining & Metals Industry.
• Ability to work in a team environment.
• Ability to diagnose machine concerns and communicate with engineering
• support team
• Ability to use electrical & hydraulic schematics
• Ability to learn Artisan control interface to navigate diagnostics
• Enjoy transferring knowledge to operators and technicians
Education Requirement: No Requirements
Work Hours: 8
Experience in Months: 84
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