Summary
Date Posted: Tuesday, May 24, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Job Description
• Key roles:
• Handling and responding to customer requests and calls
• Collecting customer feedback
• Delivering information about the company products and services.
• Resolving customer issues and problems

Requirements
• Knowledge and Experience
• Ideally the candidate would have 1 – 2 years of experience relating to:
• Customer service
• Sales or Marketing
• Core competency and qualification requirement:
• At least a relevant certificate in customer service, sales, marketing, or related studies.
• Computer literate, a candidate with demonstrable skills in working in the Customer Relationship Management (CRM) software will have an added advantage.
• Should have people-first mindset
• Should have effective listening skills
• Should have excellent problem-solving skills
• Should be flexible and adaptive
• Should have good organizational skills
• Should be detail-oriented
• Ability to handle customers with patience
• Should be willing to learn
• Should be friendly and respectful
• Should possess excellent written and verbal communication skills

Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

Job application procedure
To apply follow this link https://cvpeopletanzania.zohorecruit.com/jobs/Careers/594044000007786481/Customer-Service-Representative?source=CareerSite 

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