Data & Customer Life-Cycle Management Specialist job at Airtel Tanzania
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297 Days Ago
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Vacancy title:
Data & Customer Life-Cycle Management Specialist

[ Type: FULL TIME , Industry: Telecommunications , Category: Media, Communications & Writing ]

Jobs at:

Airtel Tanzania

Deadline of this Job:
Thursday, July 20 2023 

Duty Station:
Within Tanzania , Dar es Salaam, East Africa

Summary
Date Posted: Tuesday, July 11 2023, Base Salary: Not Disclosed

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JOB DETAILS:
Responsibilities

1. Drive Data Hygiene
• Manage Data Strategy Roadmap and Products Portfolio
• Ensure UnR programs are in place, developing customized Value propositions for segments categorization (HVC, Youth and Mass) and extract value within segments to drive Data Revenue growth and penetration.
• Develop programs to drive data users through the open market device selling outlets.
• Analyze network opportunities at site level to improve data experience and data penetration.
• Drive smartphone penetration programs through retail, franchise, and open market together with Device team.
• Conduct Periodic Market intelligence and consumer understanding survey – Maximize revenue generation through opportunities identified.

2. Working with internal and external customers to drive end to end flawless implementation and execution
• Ensuring whole ecosystem (Group, CEO, Network, IT, CX, Sales, Finance, SCM, HR and Legal, franchise, channel partner, DSA, commando and Retail) are fully aligned to the data initiatives being executed within agreed timelines.
• Optimizing existing processes and procedures, identifying existing opportunities and establishing new ones to enhance fast and accurate execution of Data programs initiatives.

3. Drive innovation

4. Grow Data Brand Saliency & Awareness
• Product awareness through Sales, Digital and ATL channels for DATA products and services.

Qualifications

• Bachelor’s degree in marketing, Business Administration, Computer science or Telecommunications.
• A master’s degree in business administration will be an added advantage

Experience & Skills
• 6 Years + professional Commercial experience – Telecom industry
• Strong experience in product management, customer lifecycle management, customer experience
• Excellent Analytical skills
• Project Management skills
• Ability to work well in teams.
• Result oriented.
• Attention to detail.
• Critical Thinking and Problem solving
• Business awareness
• Excellent written and oral communication skills




Work Hours: 8


Experience in Months: 72

Level of Education:
Bachelor Degree

Job application procedure
Interested Applicants CLICK HERE TO APPLY

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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Data, Monitoring, and Research jobs in Tanzania
Job Type: Full-time
Deadline of this Job: Thursday, July 20 2023
Duty Station: Dar es Salaam
Posted: 11-07-2023
No of Jobs: 1
Start Publishing: 11-07-2023
Stop Publishing (Put date of 2030): 11-07-2077
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